Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HomeServe

      Is this your company?

      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,142 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Jun 10, 2015

      Resource Planning Analyst

      Resource planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      What a great feeling it is, knowing that you are going to work everyday for a Company that you are proud to work for and cannot wait to see whats next... We put the Customers at the heart of everything we do, but also manage to "dare to care" and look after our staff too. This is evident in our CEO being named as 4th best CEO to work for, as voted by Employees.

      Cons

      Trying to shed the bad press that Homeserve have received over the last few years. We have been working very hard to turn this around.

      5.0
      Jun 10, 2015

      Great company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enables people to do the right thing for both employees and customers. The atmosphere is positive and the amount of support you are provided is excellent.

      Cons

      As the company is in growth, it is becoming a little tight in the contact centre. Maybe some plans can be drawn up to reallocate the space in a more accommodating way.

      avatar
      HomeServe Response
      11y
      I agree it is getting a bit tight in the Ryder Building. I've asked some teams to move back across the car park to HQ but no one wants to leave the buzz of the contact center. Plan B then is to build 5 new meeting rooms on the ground floor and then take out one of the "command" centers which take up a lot of space. We have the plans agreed and the building should start soon. Ryder is designed to hold 750 people and we only have 600 so it is all about getting a bit smarter. Stop by and see me if you want to discuss. I'd love to get your feedback on the specifics.
      5.0
      Jun 10, 2015

      A great place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The focus on the customer is incredible and the people to work with are great - Very supportive. I have been here 5 years and progressed from Call Centre agent to Marketing Manager.

      Cons

      The system we currently use is very out-dated but this is due to change next year.

      Viewing 1012 - 1014 of 1,142 Reviews
      Related searches: HomeServe jobs | HomeServe salaries | HomeServe benefits | HomeServe interviews
      ReviewsHomeServe reviews

      Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.