HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Apr 22, 2016
Recommend
CEO approval
Business Outlook

Pros

- One of the first things I noticed when I joined HomeServe was how friendly the culture is. Everyone smiles and says hi, even if you don't know each other (I worked at an organisation where this definitely didn't happen!) so this was a lovely welcome and confirmation that I was in the right place. - The support that I have had from Senior Managers around the business has been incredible. It's amazing how accessible everyone is to you and how open the Senior Leaders are about making time for you. I often have a 121 with Greg, our CMO and I can't tell you another company that I have been a part of where I would have dreamed of doing this - in fact, it wouldn't have even been an option. - The engagement is at a fantastic level. We are always taking part in activities and there are constantly things coming up to keep us engaged and updated. - We have regular updates from the Senior Leaders and it really helps you to feel invested and a part of HomeServe. - You are encouraged to challenge current processes and the way that we do things which is great because it means that we are constantly improving and making things more efficient. - Open and honest conversations are also encouraged which is great - and I genuinely do this, especially with my Team and the Senior Leaders in my Team.

Cons

- Certain people just don't seem open to change/ a new way or working but I do believe that this is changing ...other than that, I genuinely love working at HomeServe and can't imagine myself being anywhere else for a long time!

5.0
Apr 13, 2016

Csr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Forward thinking energetic caring and compassionate employers who genuinely care about us

Cons

nothing I absolutely love homeserve

5.0
Mar 11, 2016

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked for HomeServe for 8 years now so I have been through the good and the bad. I have seen the company change dramatically over the past few years and I can honestly say now I am proud to tell people where I work. I have never known a company put their customers first the way HomeServe does while at the same time wanting to look after their employees and make it a good place to work. The benefits you get are second to none. You get a real feeling of being part of a family working at HomeServe and I would not hesitate recommending the company to anyone.

Cons

I can not think of any cons

Viewing 190 - 192 of 1,142 Reviews

Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.