Does Hornblower Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Hornblower Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Hornblower Group. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Hornblower Group?

42% of Hornblower Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hornblower Group 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hornblower Group?

Deckhand (23) , Captain (14) , Steward (13) , Server (12) , Software Engineer (9) , Bartender (7) , Sales Manager (7) , Server/Waiter (6) , Manager (5) , Reservations Agent (5) , Server/Bartender (5) , Event Manager (4) , First Mate (4) , Customer Service (3) , Stewardess (3)

What are the pros of working at Hornblower Group according to real employee reviews?

"Great people and boat life!!" ((in 15 reviews)); "Coworkers are great and make it an amazing place to work." ((in 7 reviews)); "Free food typically after charters." ((in 7 reviews)); "Great staff, help when needed was always provided." ((in 6 reviews)); "Great benefits for full time employees" ((in 5 reviews))

What are the cons of working at Hornblower Group according to real employee reviews?

"4. Poor Management." ((in 31 reviews)); "low pay and you have to work weekends" ((in 26 reviews)); "Long hours and get out late" ((in 8 reviews)); "No Communication from upper management, Secretive, Lies, Witholding information" ((in 5 reviews)); "Favoritism is obvious and easy to spot." ((in 5 reviews))

What are the top reviewed Hornblower Group locations?

San Francisco , New York , San Diego , Boston , Chicago , Marina del Rey , Newport Beach , Norfolk , Brooklyn , Washington , Los Angeles , Westlake Village , Oakland , Jersey City , Newark , Alexandria , Arlington , New City , Chelsea , Sacramento , Chula Vista , National City , Berkeley , Westlake , Steilacoom , Philadelphia , Baltimore , Catonsville , Jacksonville , Orlando

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Hornblower Group

Hornblower Group reviews

3.0

42% would recommend to a friend

(283 total reviews)

Terry MacRae

47% approve of CEO

26% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Career opportunities

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.6

Senior management

Hornblower Group has an employee rating of 3.0 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hornblower Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

283 reviews

2.0

Apr 21, 2026

Valuable experience but concerning hiring practices and pay

Captain

Recommend

CEO approval

Business Outlook

Pros

Good starting point to get familiar with vessel operations. There is a relatively effective ramp up process to build confidence at the helm of larger vessels.

Cons

Extremely low pay for what is available elsewhere - I mean not even close to the same ballpark. They make you split weekends as well so you either have Friday Saturday off or Sunday Monday off, can work for some but you miss a lot with days off being staggered. Also, they hire anyone with a pulse. Deckhands can be anyone from a college kid on summer vacation to a child predator or ex convict with murder charges. That’s not an exaggeration.

2.0

Apr 8, 2026

Acceptable remote work, but frequent leadership turnover

Guest experience director

Recommend

CEO approval

Business Outlook

Pros

Remote work environment was acceptable.

Cons

Turnover in leadership every 2 years

4.0

Apr 2, 2026

flexible workplace

Customer service

Recommend

CEO approval

Business Outlook

Pros

flexibility team location people perks

Cons

nothing all good thank you

Viewing 4 - 6 of 283 Reviews

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Jobs at Hornblower Group

Galley Supervisor- City Cruises Chicago

Seadog Ticket Booth Supervisor- City Cruise Chicago

Seadog Mascot - City Cruises Chicago

Seasonal Rider Services Agent - NYC Ferry

Seadog Ticket Booth Agent

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Reviews Hornblower Group reviews

Hornblower Group

Hornblower Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Valuable experience but concerning hiring practices and pay

Acceptable remote work, but frequent leadership turnover

flexible workplace

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