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Hornblower Group

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Hornblower Group reviews

3.0

42% would recommend to a friend

(283 total reviews)

Terry MacRae

47% approve of CEO

26% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.0

Career opportunities

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Culture & values

2.6

Senior management

Hornblower Group has an employee rating of 3.0 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hornblower Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

283 reviews
2.0
May 13, 2018

Horrible management, very dirty and their is too much favoritism

Server
Recommend
CEO approval
Business Outlook

Pros

Front of the house and back of the house staff are fun and you get to meet a lot of great guest.

Cons

Management is horrible, office staff are horrible. They fired people for no reason, It is very dirty, their is too much favoritism and is a bit racist. If you want to be yell at for no reason, go ahead and work here. Human resources is a joke!

avatar
Hornblower Group Response
8y
This sounds utterly awful and it's NOT they type of employee experience we want for our crew. We are in the process of hiring a strong senior HR team member to do more management training, crew outreach, etc. I'm sorry your experience was poor. I am open to hearing more about it, so please feel free to reach out.
2.0
Jan 17, 2018

Administrative Offices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working on a boat in the SF Bay; a really great group of ladies in the accounting department

Cons

The pay is RIDICULOUSLY LOW and now way for most in accounting to survive. In my time there, a little more than a year, I received a raise that was more like a slap in the face. THEN THERE IS THE MANAGEMENT TEAM. The leadership is offensive and disinterested in the input or progression of their team-members.

1.0
Sep 11, 2014

Never work here

Guest service agent
Recommend
CEO approval
Business Outlook

Pros

This is not really a pro, but they won't let me post this unless I write something. Extremely unfair and practice nepotism. So I guess if you can't follow rules and make lots of mistakes but smile at them, they won't fire you because well you know, connections rule.

Cons

Are you someone that loves unfair sexist treatment, being micromanaged, and treated like a piece of trash? If so, this is the place to work! Management at Pier 15 is sexist and extremely incompetent! They will make sure you feel belittled and don't really give a crap about your well being or your concerns. They will lie to you about the pay and if you don't go through their Q2 training, you will receive an extremely pay cut... They never exactly tell you this before hiring you though...

Viewing 4 - 6 of 283 Reviews
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ReviewsHornblower Group reviews

Glassdoor has 305 Hornblower Group reviews submitted anonymously by Hornblower Group employees. Read employee reviews and ratings on Glassdoor to decide if Hornblower Group is right for you.