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      Hotwire Communications

      Engaged Employer

      Hotwire Communications reviews

      3.3

      57% would recommend to a friend

      (314 total reviews)

      Kristin Johnson

      68% approve of CEO

      58% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Senior management

      Hotwire Communications has an employee rating of 3.3 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      314 reviews
      1.0
      Apr 1, 2021

      Keep Searching

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office is local to where I live.

      Cons

      Management isn’t great. No yearly reviews, no performance feedback. No raises. Most upper management is disrespectful. Zero assistance from management. Training severely lacks. No motivation and not much room for growth.

      1.0
      Mar 14, 2021

      Don’t do it

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co workers were great to work with

      Cons

      Upper management is awful. I loved the people but we use to get lit! I’m talking about drinking smoking

      2.0
      Nov 27, 2018

      Don't Do It!!!

      Technical support analyst/tier i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent company if you are looking to start in customer service or tech support. The staff is friendly and will help you when needed. Starting to get better with boosting moral with company events,

      Cons

      I quit because I was being used for my expertise and never got a raise. We went over a whole year without a manager. The supervisors were decent and only 1/2 of the team lead was good. The other didn't deserve it and no one respected shim. Ga reps held the company down and FL reps didn't know what they are doing. Management made a competition out of the 2 call centers. They need to train everyone the same and stick to the SOP. Launch is lying to sell big contracts because they get commission and the infrastructure sucks. This company was created from a real estate mogul who got with his buddies and monopolized home owners associations to bring in telcom with multi-year contracts with Jewish lawyers from Harvard and forced service on them. The only way to get out is to buy out the contract. To get ahead you have to fraternize if you know what I mean. -TP

      Viewing 22 - 24 of 314 Reviews
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      ReviewsHotwire Communications reviews

      Glassdoor has 320 Hotwire Communications reviews submitted anonymously by Hotwire Communications employees. Read employee reviews and ratings on Glassdoor to decide if Hotwire Communications is right for you.