HubSpot reviews

3.4

54% would recommend to a friend

(4,157 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

A supportive environment, they truly promote work-life balance, ability to work remotely is a plus and they are making a solid effort to be a company that truly values diversity and inclusion.

Cons

I engaged with several managers that lacked management experience and had trouble with management skills that are absolutely necessary for employee success such as; setting expectations, giving feedback in a timely manner, listening to understand and delivering performance reviews. They are still working out developing processes and guidelines that help with consistency and making sure that all departments are treated fairly. Departments such as sales, information technology and customer service don't always get to enjoy benefits such as unlimited PTO or attending culture seminars, etc. Upper management behaved differently when interacting with employees one on one or in small groups vs. how they behave in company meetings. It was a disappointing experience to meet with men AND women in upper management and learn that they weren't as authentic and kind as they appeared to be when addressing a large group. HubSpot still has a long way to go to become the company they want to be. I hope they are willing to do the work it takes to get there.

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HubSpot Response
2y
Thanks for the feedback and pushes--given that you were likely a part of our team in POPS or a related team in enablement, there's definitely some learning in here for our organization. We are investing a bunch more in manager enablement and training, so hopefully that helps that area specifically. And on project needs, I think that's more than fair for LXDs and ICs more broadly--one of our guardrails in POPS for this year is having a clear DACI for each project to help reduce the scope and inputs on projects to help with just that, so hoping that helps with part of that as well. Appreciate the feedback, and will use it to continue evolving our team and our org. -Katie
1.0
Feb 27, 2022
Recommend
CEO approval
Business Outlook

Pros

- Good and plentiful engineer tooling. Makes very high engineering productivity possible - Decent benefits

Cons

Depending on what part of the company you land in, the codebase may be quite legacy, unstable, and loaded with messy inheritance. Company culture expects you to be constantly eager to go the extra mile for every little thing and that plus the "always-on" expectations from being remote/flexible can have you consistently working long hours and having to be available on weekends, in the evenings, middle of the night, etc. I got stuck working on something I really didn't enjoy, but I didn't feel comfortable expressing that I hated that work due to aforementioned points about company culture and that made it miserable to show up to work and be productive. Eventually was terminated without notice. No PIP and no conversations with my skip-level manager leading up to it even. Was never communicated to me clearly that my employment was at stake and was let go with minimal severance.

2.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

When I first joined HubSpot they were a growing company and you could tell that they walked the walk when it came to culture, vision, and mission. I felt a very strong sense of belonging and that much of what HubSpot says about itself was true. I worked with many incredibly smart and kind people that pushed me to be better and bring my best every day.

Cons

As HubSpot grew, and went remote, it could not keep up with the pace of growth. It became expected that because you were home and had your laptop you would be online. This "always on" culture led to many repeated slack messages and emails all hours of the day. The product team especially suffered from severe burnout and bloat. The entire product org scaled at an incredible rate in the last few years while ambitious and aggressive initiatives were placed across teams with little direction or management. I often found myself tasked with a new massive initiative while in the middle of the current one at the time. This led to teams constantly rushing out work to keep up with the pace of what was expected for Inbound. It often felt like middle management did nothing but rubber stamp these initiatives putting the teams below them in the uncomfortable position of sprinting through deadline after deadline barely keeping up with demand. Compensation outside of engineering was not great. 401k match was not great either. HubSpot relied heavily on the in-office benefits, but with those all gone thanks to being remote the (very) small remote stipend was not enough to replace them.

Viewing 79 - 81 of 4,157 Reviews

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