Hyland reviews

-The pay is horrible. -Promotions are difficult to earn due to the nepotism that runs deep in the company. -Management (middle and upper) are old pals. If your manager doesn't like you for any reason (feels threatened by you because you're good at your job, you're not a brown noser, you don't fit into what they call the #HylandLife) believe me you won't be there long. These are just a few but I could go on. Hyland is an extremely stressful place to work if you are not family or a favored employee. It really is sad. It was a great place to work a few years ago but with growth comes growing pains. The sweet sixteen, there code of conduct is still on the wall but no longer in practice.

-Today's Hyland is not the Hyland of the early 2000s. The politics and power struggles have hampered the organization in recent years. - Top executives that failed in one area of the company were suspiciously moved other parts of the company and now have more power than ever before. - Non-technical executives have gained control of areas like Development & QA. They disbanded the office of the CTO, which was a career path for the best and brightest technical minds. The were the OnBase "Ninjas" that could create customer delight out of bad technical solutions. - Really experienced employees have left at a very high rate; attrition is at an all-time high, and employees run into inexperienced and unqualified leadership in the middle of the organization. Senior management makes decisions without having the facts. - The power struggles pushed out visionary leadership, and the technical leaders beyond the executive team lack the ability to drive creative and disruptive technology. - Areas of the business that are growing rapidly are not being funded appropriately to manage that growth. The focus has been on squeezing profits and increasing margin...at the expense of providing quality services and a quality product. Development, QA, Tech Support and Clouds Services have growing needs for staffing resources, but they are not funded. As a result, new releases contain more bugs today than they did 10 years ago. - The company does not treat all channel partners (resellers) equally. The big partners are given more opportunity than the smaller partners because of cronyism. Hard for new partners to make inroads; no lead sharing with smaller partners. - Capture Technology that has been built or bought is inferior to other offerings like Kofax and Readsoft. - Hyland is naive when it comes to its products shortcuts. Sales "drinks the kool-aid" regarding product quality and product capabilities. Partners are pushed to take on new modules, and if they do not, they are punished and considered to be "anti-Hyland", or not part of the team. - New releases of new modules often contain flaws and shortcoming...as if the vision for the software was incomplete.