Hyland reviews

Absolutely impossible to get a promotion unless you have family there. Some departments have a "No Promotion" rule in effect (QA / IS / Tech Support / PSG Work Life balance consists of working 10 hours at the office and another 4 hours at home on you own time. Departments that support the company internally have no balance and Hyland hires those with no life except working. Hyland will not answer employment verification calls, but rather redirects to a 3rd party and charges $29.99 to verify employment history. Hyland makes it difficult for those seeking better employment opportunity's outside of the company. Nepotism is so bad at Hyland many people just stopped talking to other people because they don't know who's who. Many new employees use maiden names to cover the fact that are related to other employees in the golden circle. Zero career paths for employees. Managers stopped talking about career paths to employees about a year ago. Expect a 3% raise yearly across the board. Sales and HR departments get a solid 5% raise yearly with bonuses. Performance bonuses are set aside for 1st year employees and family members. Hyland's employee retention rate is falling fast with many people leaving and those people have been with the company many years. Managers distant themselves from employees and rely on Team leads to manage the departments. Managers just get status updates and them report to Senior managers who then talk with VP's. There is so many layers of management and millions of dollars in salaries wasted that could be used towards development of the product. Hyland tries to be Google, But falls short on employee benefits and perks. Mainly because the board of directors are making sure they get paid first and then the rest of the family. The bottom line is the average employee will get pre chewed meat once the work is done and those who matter get paid. Hyland hires directly from Collage campuses. Those with high student debt are encouraged to apply. The only department that hires with a good salary is Sales, But you better perform or you will be thrown in the pit or in front of the bus.. You don't get to decide! Too many Managers in my department of 150ish has 30+ managers? Open door policy is career suicide if you choose to use it.

Nepotism is out of control. You are promoted by who you know. Boys club looking out for themselves and throw the rest into the path of the bus. Hyland used to be a great place to work until something changed at the end of 2015 early 2016 when department heads started letting managers run the department anyway they wished. Employee rules and guidelines differ by manager. Departments in non-customer facing roles received the blunt of the wrath. Perks and Work Life Balance became a thing of the past. Working overtime became mandatory and family outside of Hyland took a backseat. Some departments are required to work 45+ hours per week and 40+ hours if a holiday is within that week. The perks you read about are almost nil. Unless it is your own time off the clock. Employees get 2 x 20 minute breaks to enjoy the perks or a 30 minute lunch to do so. Many departments are over staffed and not much goes on, While some departments are understaffed and so busy that employees are required to finish projects and the normal workload within 50 hours or it will go on your review as a negative. Human Resources does not get involved with employee complaints as they will always side with the company. Not once have they ever sided with an employee when a concern is brought to them. Whatever the manager says to HR is the final answer. Managers friends and family members are always given the best projects that have the best chance for success and watched by the CEO.