Hyland reviews

3.7

61% would recommend to a friend

(1,490 total reviews)
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Jitesh S. Ghai

63% approve of CEO

54% positive business outlook

Hyland has an employee rating of 3.7 out of 5 stars, based on 1,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyland employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Teams have good people on them, a lot of them are friends. Let you pick if you work remote, in office, or hybrid. Some nice perks like the LSA. If you have the pleasure of working with someone who's been at Hyland for a long time, they'll tell you all about how awesome the company used to be.

Cons

Lay offs (obviously), benefit costs, Hyland is getting rid of a lot of exclusive perks, so there won't be much to differentiate themselves from any other company. Private equity is squeezing every last penny out of the company to increase the valuation for next year. I wonder why. I heard that some teams were kept on to train their outsourced replacements. One last thing, there are several recent 5 and 4 stars reviews. These are really hilarious, considering they just laid off 20% of their workforce. It's crazy how some people will jump so fast to lick corporate boots without realizing they're only spared until the next round of lay offs.

2.0
Jan 16, 2016

PR, Smoke & Mirrors for the most part

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and talent, cool environment, resume builder. Successfully ran corporation.

Cons

Don't believe the work/life balance sell; you will eventually be pressured to work as long and hard as you would with any other company that would pay SIGNIFICANTLY more. They may even say that you'll be able to move anywhere within the company - again, this is a lie. This would only work if it convenient for your manager or Hyland. It will have nothing to do with your passions or interests. Be ready for your manager to be unqualified - most managers are, but are simply dating, related or friends with the right person that landed them that position. Pay is terrible - you'll never be able to save for a house or pay your bills unless you're in Sales. But even then, you're still going to be vastly underpaid for the industry, and then be told how lucky you are to even be there. That was my favorite part. You have to drink the Kool-Aid. If you even hesitate for one moment to express any type of excitement when they slide that offer letter across the table for less than what you were making before, or in any situation involving Hyland, you will be questioned as a "team player" and more than likely pushed out. Hyland will swear that they are innovative, that they welcome change and revolution, but nothing could be further from the truth. You are there to spin the wheel, continuing down the path that has already been created. If you want to make a difference, don't go to Hyland Software. You will leave frustrated, deterred and hungry. The worst part, you'll be expected to do it with a smile on your face. When you strip away the parties and the amenities that are largely discouraged from being utilized anyways, Hyland is like any other company. They want to minimize expenses and maximize profits. Hyland prints money, in addition to operating VERY efficiently. But you'll never know it unless you're involved in the right meetings (which you won't be). They claim your family, but will not hesitate to withhold tens of thousands of dollars from you that would obviously play a significant impact on improving your lifestyle. At this stage of their existence, Hyland is really just an exclusive clique. Sure, there's Hyland as a whole - but within Hyland, behind closed doors in the meetings and discussions that people do not see on television or in the Fortune magazine articles they campaign for inclusion, are the nastiest of cliques. An exclusive club of people that ARE making all the money, receiving all of the shares... extorting their employees for pennies while they live the life of royalty. Don't believe their hype. Overall, you might receive some decent training and mentorship. Just realize that Hyland Software isn't the end all be all that they will try and make you believe. Understand that there are many great companies out there, companies even better than Hyland. I was happy to leave Hyland and join one of them, almost doubling my pay while receiving a REAL work/life balance, casual attire, etc. Pretty much all of the same benefits that mattered to me in the first place. Hyland is just a stepping stone - for everyone else that will never be in that exclusive club. Use it accordingly, and don't forget it.

2.0
Jan 16, 2017

It's a job. Not a Career

Recommend
CEO approval
Business Outlook

Pros

Great company to work for to pad a resume. Some on campus perks geared towards younger employees to make it look like Google. Within delivery range of most Pizza places in Westlake

Cons

Absolutely impossible to get a promotion unless you have family there. Some departments have a "No Promotion" rule in effect (QA / IS / Tech Support / PSG Work Life balance consists of working 10 hours at the office and another 4 hours at home on you own time. Departments that support the company internally have no balance and Hyland hires those with no life except working. Hyland will not answer employment verification calls, but rather redirects to a 3rd party and charges $29.99 to verify employment history. Hyland makes it difficult for those seeking better employment opportunity's outside of the company. Nepotism is so bad at Hyland many people just stopped talking to other people because they don't know who's who. Many new employees use maiden names to cover the fact that are related to other employees in the golden circle. Zero career paths for employees. Managers stopped talking about career paths to employees about a year ago. Expect a 3% raise yearly across the board. Sales and HR departments get a solid 5% raise yearly with bonuses. Performance bonuses are set aside for 1st year employees and family members. Hyland's employee retention rate is falling fast with many people leaving and those people have been with the company many years. Managers distant themselves from employees and rely on Team leads to manage the departments. Managers just get status updates and them report to Senior managers who then talk with VP's. There is so many layers of management and millions of dollars in salaries wasted that could be used towards development of the product. Hyland tries to be Google, But falls short on employee benefits and perks. Mainly because the board of directors are making sure they get paid first and then the rest of the family. The bottom line is the average employee will get pre chewed meat once the work is done and those who matter get paid. Hyland hires directly from Collage campuses. Those with high student debt are encouraged to apply. The only department that hires with a good salary is Sales, But you better perform or you will be thrown in the pit or in front of the bus.. You don't get to decide! Too many Managers in my department of 150ish has 30+ managers? Open door policy is career suicide if you choose to use it.

Viewing 19 - 21 of 1,490 Reviews

Glassdoor has 1,645 Hyland reviews submitted anonymously by Hyland employees. Read employee reviews and ratings on Glassdoor to decide if Hyland is right for you.