Hyland reviews

3.7

61% would recommend to a friend

(1,490 total reviews)
avatar

Jitesh S. Ghai

63% approve of CEO

54% positive business outlook

Hyland has an employee rating of 3.7 out of 5 stars, based on 1,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyland employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

- I like the on-site haircuts. Saves time and a real perk for everyone. - On site diner is nice, but it's always the same. Many prefer to leave and go out to lunch though. - They try hard to make you feel welcome.

Cons

- I have 2 feet of desk space and share a pod with 5 people, we are packed in our desks and most have to stand because a chair will not fit in the space. When the guy next to you gets sick, so will you. You don't get sick time either. - Amateur Hour is all day long with everyone thinking they are experts at what they do, Endless E-mails from those experts are a waste of time and often only cover up their lack of knowledge. - Health Benefits are pretty expensive, Hyland funds their own health care and you only get one plan to choose from, A high deductible HSA plan. - Nepotism is pretty bad, like most reviews here. I can throw a ball and bounce it off 5 people. 3 of them will be related and 2 of them will be managers or team leads. Family takes care of family at Raise and Bonus time. Even if you are in another department you will still be taken care of. - Boys club, You are either in our your toast. they choose you! - Be prepared to be micro-managed, This just started this year and is across all departments. Manager's have stepped aside and allowed team leads to manage the departments. Managers want results from team leads and the team leads pester the employees hourly for updates and update you on what you are doing wrong. - Everyone blames everyone else. 90% of my meetings are playing high school blame game and just follow ups to the last 4 meetings of the same topic. . - Hyland is on the very edge of age discrimination, a lot of people see it and the older work force feels it. loyalty and seniority have no impact at Hyland. They hire younger employees and Hyland thinks they will respect younger managers and team leads. Older employees are passed up for promotions even with a lot of time at Hyland. Many employees started to ask questions and are no longer employed. - The squeaky wheel gets all the attention. Terms like "Safe Spaces" and others are coddled by managers. - Bonus program... Not happening unless you are related to a manager or best friend of a manager. Bonuses are supposed to be passed out by VP's, but Managers are the one's who take care of it. And no data is collected or reviewed on who always gets the bonuses every year. - Friends and Family plans are exempt from the rules in the employee handbook. Others are required and watched to follow the employee handbook at all times. - Hyland's core values have lost all meaning and ignored in the HR department. - The Human Resources department just plans party's and create propaganda for the company. No real Human resources work goes on in that department. They do nothing for the employee when needed. - No work / life balance. Hyland used to care about your personal life. Not anymore. unless you are related to a manager or a team lead. - Raises are an insult at the end of the year. and the figure they give you includes "If" you work overtime. But no figure on "without overtime" - Almost no chance of a promotion or career advancement. There seems to be a trend of outside hiring to fill upper positions. - Within the last 9 months the brightest and most valued talent left or have been fired. - Stay away from Tech Support , QA and IS. These departments are understaffed and worked to death. None of these departments make profit for the company and VP's make it pretty clear that everyone is replicable for a cheaper rate so they can make budget.

1.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Most of the worker-bee people are friendly. You are all in the same ship after all.

Cons

I could copy and paste what has already been said about this company. Their core values are a joke, literally just writing on the wall now. They don't pay you what you are actually worth. High employee turnover, especially in tech support and QA. They'd rather replace than promote or give a raise. To say that nepotism runs rampant is an understatement. Management, middle and above regularly lie to their employees. Once the old CEO left (AJ) and the old CTO left (Miguel) things went seriously downhill and everyone could feel that the times of this being a cool, fun place to work was coming to an end. MANY of my old co-workers have jumped ship, and the ones that are still there are plotting their escape. I could go on an on, but nobody has that much time. If you need a job and somehow make it through their hiring process, don't plan to stay long as you will see for yourself.

2.0
Nov 19, 2017
Recommend
CEO approval
Business Outlook

Pros

You will make friends here.

Cons

Low pay and overly hierarchical rank system are a bad combo. Everyone feels underemployed and so tries to compete for a promotion or raise that rarely comes. Team chemistry dies, everyone grows resentful, at best a few are promoted to their level of incompetence.

Viewing 22 - 24 of 1,490 Reviews

Glassdoor has 1,645 Hyland reviews submitted anonymously by Hyland employees. Read employee reviews and ratings on Glassdoor to decide if Hyland is right for you.