Does IKON pay their employees well?

According to anonymously submitted Glassdoor reviews, IKON employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at IKON. This rating has been stable over the past 12 months.

How satisfied are employees working at IKON?

55% of IKON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IKON 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at IKON?

Account Executive (22) , Major Account Executive (11) , Sales (7) , Site Supervisor (7) , Account Manager (5) , Manager (5) , Sales Representative (3) , Copier Technician (2) , Customer Service Technician (2) , Director (2) , Financial Service Representative (2) , Senior On-Site Specialist (2)

What are the pros of working at IKON according to real employee reviews?

"Great benefits." ((in 12 reviews)); "Good people to work with" ((in 11 reviews)); "Good place to get great training and learn B2B." ((in 10 reviews)); "There are often opportunities for advancement very quickly, and regular sales contests are motivating." ((in 4 reviews)); "They have a good training program." ((in 4 reviews))

What are the cons of working at IKON according to real employee reviews?

"poor management" ((in 11 reviews)); "Bad managers that push keyboards nothing else" ((in 7 reviews)); "Inexperienced upper management." ((in 6 reviews)); "Senior Management is only out for themselves." ((in 5 reviews)); "Horrible Work Life Balance" ((in 3 reviews))

What are employees saying about IKON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IKON layoffs and their outlook for job security at IKON in 2026.

What are the top reviewed IKON locations?

Malvern , Seattle , San Francisco , Bellevue , Pittsburgh , New York , Houston , Indianapolis , Los Angeles , Atlanta , Chicago , Alexandria , Saint Louis , Melville , Washington , Charlotte , Raleigh , Cleveland , Toledo , King of Prussia , Philadelphia , Baltimore , Orlando , Boston , Lisle , Kansas City , Chesterfield , Newburgh , Madison , Milwaukee

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IKON

Acquired by Ricoh

IKON reviews

3.3

55% would recommend to a friend

(183 total reviews)

Martin Brodigan

73% approve of CEO

38% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

IKON has an employee rating of 3.3 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKON employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by gender

Gender

Reviews by job title

183 reviews

2.0

Jul 6, 2008

Opportunity for improvement!

Sales

Recommend

CEO approval

Business Outlook

Pros

IKON has created a great value proposition: information is locked on paper and, beginning with the footprint of a legacy copier, IKON can help free that information. IKON offers a powerful portfolio of technology to small and mid market companies. A good deal of time and talent ws invested in creating a visionary concept.

Cons

That delta between vision and execution.... this grand value proposition coupled with a continuous trimming of resources necessary to deliver it. Professional Services is an investment; there must be some commitment to building a business and to recognizing that the harvest comes gradually, and is built on relationships.

4.0

Jun 17, 2008

Great Benefits, Good Pay

Copier technician

Recommend

CEO approval

Business Outlook

Pros

IKON has an amazing benefits package and good pay.

Cons

30 Techs in my area. About 20 of them have been doing the same service job for 20+ years. Little or no room for advancement

1.0

Jun 16, 2008

IKON, I Know Of No one that takes this job seriously.

Senior on-site

Recommend

CEO approval

Business Outlook

Pros

When you just need a job, thats fine. They do offer educational benefits, and there is medical, it just isn't very good.

Cons

The Managers are terrible. There is absolutely no communication. Procedures and policies are Archaic. No understanding of what the customer is really looking for. Just recently held back raises and isn't compensating the worker any back pay for what is clearly mismanagement by mid level managers. Mid Level managers are weak at best, no back bone.

Viewing 178 - 180 of 183 Reviews

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Opportunity for improvement!

Great Benefits, Good Pay

IKON, I Know Of No one that takes this job seriously.

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