Does IKON pay their employees well?

According to anonymously submitted Glassdoor reviews, IKON employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at IKON. This rating has been stable over the past 12 months.

How satisfied are employees working at IKON?

55% of IKON employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IKON 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at IKON?

Account Executive (22) , Major Account Executive (11) , Sales (7) , Site Supervisor (7) , Account Manager (5) , Manager (5) , Sales Representative (3) , Copier Technician (2) , Customer Service Technician (2) , Director (2) , Financial Service Representative (2) , Senior On-Site Specialist (2)

What are the pros of working at IKON according to real employee reviews?

"Great benefits." ((in 12 reviews)); "Good people to work with" ((in 11 reviews)); "Good place to get great training and learn B2B." ((in 10 reviews)); "There are often opportunities for advancement very quickly, and regular sales contests are motivating." ((in 4 reviews)); "They have a good training program." ((in 4 reviews))

What are the cons of working at IKON according to real employee reviews?

"poor management" ((in 11 reviews)); "Bad managers that push keyboards nothing else" ((in 7 reviews)); "Inexperienced upper management." ((in 6 reviews)); "Senior Management is only out for themselves." ((in 5 reviews)); "Horrible Work Life Balance" ((in 3 reviews))

What are employees saying about IKON layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IKON layoffs and their outlook for job security at IKON in 2026.

What are the top reviewed IKON locations?

Malvern , Seattle , San Francisco , Bellevue , Pittsburgh , New York , Houston , Indianapolis , Los Angeles , Atlanta , Chicago , Alexandria , Saint Louis , Melville , Washington , Charlotte , Raleigh , Cleveland , Toledo , King of Prussia , Philadelphia , Baltimore , Orlando , Boston , Lisle , Kansas City , Chesterfield , Newburgh , Madison , Milwaukee

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IKON

Acquired by Ricoh

IKON reviews

3.3

55% would recommend to a friend

(183 total reviews)

Martin Brodigan

73% approve of CEO

38% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

IKON has an employee rating of 3.3 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKON employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by gender

Gender

Reviews by job title

183 reviews

2.0

Jun 16, 2008

Nice company but.....

Senior onsite

Recommend

CEO approval

Business Outlook

Pros

Sites all over the USA so if you want to move to another city you can

Cons

Lack of good pay to keep employees, jumping through hoops, idiotic timeclock on the IKON website always running so slow so you always have to clock in 10 minutes before just to get clocked in and out for hourly employees

3.0

Jun 15, 2008

Accoutability from managment.

Mcst

Recommend

CEO approval

Business Outlook

Pros

Dispite everything I still do love what I do. But sometime Ikon makes it very difficult to work here. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cons

Lack of accountability from upper and middle managment. If you go to an account you are told to spend as little time on the equipment, but yet they want you to do a good job. it is imposible to do your job in the time frame that they give you. You are not allowed to use parts to fix the equipment, but yet they want you to fix the equipment right the first time. The only thing that ends up happening is recalls, and unhappy customers. . . . . . . . . . . . . . . .

2.0

Jun 13, 2008

Can't wait to get out

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work from home if you have the right supervisor.

Cons

Benefits suck, no leadership, no formal training for new employeers, absolutely no job security.

Viewing 181 - 183 of 183 Reviews

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Jobs at IKON

Sessional Lecturer - Early Childhood Education

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Reviews by job title

Nice company but.....

Accoutability from managment.

Can't wait to get out

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