IQ Fiber reviews

3.1

44% would recommend to a friend

(26 total reviews)

Ted Schremp

68% approve of CEO

44% positive business outlook

IQ Fiber has an employee rating of 3.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IQ Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

26 reviews
2.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The customers, pay is good not great but good

Cons

Management is the reason I quit. The director played favorites , my supervisor at the time always kept up mess. Benefits are horrible

2.0
Mar 8, 2026

Good at the Ground Level, Dysfunction at the Top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My direct supervisor was genuinely supportive, knowledgeable, and understanding - one of the best parts of the role. The company also provides solid tools to do your work effectively.

Cons

Upper management was consistently disorganized, often giving conflicting direction and visibly arguing in front of staff. When the company was acquired, there was no structured onboarding to new processes — yet employees were criticized for mistakes that resulted from that lack of guidance. Most concerning: leadership hosted a company-wide roadshow touting growth and stability shortly before conducting layoffs. The “family-style culture” they promoted did not match the reality. The layoffs were timed before bonuses were paid out, and the same role was reposted on Indeed the following day at a reduced salary.

1.0
Dec 16, 2025

Unethical, among other things.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish I could think of 5 positive words on IQ Fiber.

Cons

IQ fiber is an unethical company. During my time there I was asked to do several basicly illegal things, they are very carefree with customer data. (Employees carrying customer credit card numbers written down due to malfunctioning POS applications). The churn rate here is insane, most people only work here a year or less. Departments do not speak to one another until there is a customer threatening to sue them. (Google IQ Fiber lawsuits). If you work here you will be reamed out by angry residents due to their careless construction and contractors on a regular bases no matter your role, trust me they find you when you destroy their property. Lots of promises of equity however they churn people so hard nobody will be vested and officers will take all the $$$. I would not recommend working here as a female, there is some sexisim for sure witnessed first hand. I never had a real 1:1 at this company, between the 5 bosses I had in three years not one gave real feedback. They were all just concerned about not being fired, most of the company is just trying to save their own rear. S rolls down hill hard at IQ Fiber. I wouldn't worry about a promotion, most office hires are friends of the officers of the company who fail 75% of the time. I have never seen a company who has such bad hiring instincts. I could write 10 pages on the problems of IQ fiber but they have wasted enough of my time.

Viewing 4 - 6 of 26 Reviews

Glassdoor has 26 IQ Fiber reviews submitted anonymously by IQ Fiber employees. Read employee reviews and ratings on Glassdoor to decide if IQ Fiber is right for you.