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      IQ Fiber

      Engaged Employer

      IQ Fiber reviews

      3.1

      44% would recommend to a friend

      (26 total reviews)

      Ted Schremp

      68% approve of CEO

      44% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.1

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Culture & values

      3.0

      Senior management

      IQ Fiber has an employee rating of 3.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IQ Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      26 reviews
      2.0
      Aug 18, 2025

      Great until you start saying no

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great stepping stone opportunity, don't stay longer than 6 months if you value your self worth. Easy location to drive to and from so the commute isn't poor. Love betting with the other coworkers in every department waiting to see when we'll be bought out.

      Cons

      "Carrot on a stick" opportunities for growth. You will be put in a position "temporarily" without bumped pay, other departments laugh at you for making conversation. Policies and demands change depending on who you are and what position you are in. Severely understaffed, and when asking if you can work your "high priority" task, it is noted as underperforming as you're unable to make the required 40+ outbounds as well as the constant influx of calls you are taking. Management had manipulated themselves into such a position that they would rather fire and rehire than provide support to not only new employees, but those who have been with the company for years. You have weekly one on ones with your management, who will tell you that you are doing great and have nothing to worry about - then be fired on the spot soon after. It's very disappointing to see what this company has become and the grim future ahead. Advice to new and current employees, management is not there to help you. They will blatantly manipulate and gaslight the slightest scenarios to leave yourself as the scape horse. Record your meetings and ALL interactions that you have with any management. If it is a "can you work on this" verbally, have it in writing either in a chat or in an email to back yourself up - as they will use you as an excuse as to why "service level" was not high enough that day.

      avatar
      IQ Fiber Response
      5mo
      Thank you for taking the time to share your experience. We’re sorry to hear that your time with the company left you feeling discouraged and unsupported. We recognize that heavy workloads, staffing challenges, and periods of change can create frustration, especially when expectations or priorities feel unclear. Clear communication, consistency, and respect are important to us, and we understand how impactful it can be when those things don’t come across as intended. Feedback about role expectations, growth opportunities, and manager support is taken seriously and reviewed internally. While we may not agree with every characterization shared here, we value hearing how our practices are experienced by employees and use that insight to guide improvements in leadership communication, workload planning, and employee development. We appreciate you sharing your perspective and wish you the best in your future endeavors.
      3.0
      May 12, 2025

      IQ Fiber

      Fiber installation technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for iq health insurance 401k

      Cons

      Manager pushing for quantity over quantity. Rushing you sometimes no time to take a lunch but still mandatory to take

      avatar
      IQ Fiber Response
      5mo
      Thank you for sharing your feedback. We understand how challenging it can feel when productivity expectations and quality standards seem at odds. Our goal is to balance efficiency with high-quality work while ensuring employees are able to take required breaks. We recognize that workload pressures or scheduling issues can sometimes make this balance feel difficult, and we are continually reviewing processes and staffing to better support teams in meeting expectations without compromising quality or well-being. We appreciate you taking the time to share your perspective, as feedback like this helps us identify areas where we can improve.
      1.0
      Mar 30, 2025

      Horrible Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing is good about this company

      Cons

      HR should be renamed to useless resources, Management was never held accountable for racial remarks to employees. Management also conspired with other leadership to terminate people on stuff that was never true. Stay away from this company at all costs as they show favoritism only if you bend over backwards and only dedicate yourself to non stop work with no work life balance and no future growth.

      avatar
      IQ Fiber Response
      1y
      Thank you for sharing your feelings about your employment at IQ Fiber, even if we disagree about your assertations. We have grown quickly and though we are not perfect, our leadership and human resources teams strive to focus on building our culture based on transparent communications and open doors. Any complaint is thoroughly investigated with actions taken as needed. We sincerely wish you the best going forward and appreciate the contributions you made.
      Viewing 13 - 15 of 26 Reviews
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      ReviewsIQ Fiber reviews

      Glassdoor has 26 IQ Fiber reviews submitted anonymously by IQ Fiber employees. Read employee reviews and ratings on Glassdoor to decide if IQ Fiber is right for you.