ISG (MA) reviews

3.4

59% would recommend to a friend

(112 total reviews)

Robert M. Reardon

38% approve of CEO

51% positive business outlook

ISG (MA) has an employee rating of 3.4 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ISG (MA) employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

112 reviews
2.0
Jun 8, 2022

Garbage Company & Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The ONLY reason anyone ever stays with this company is for their co-workers. The PEOPLE are the best and only thing that kept me here so long. That and the availability of remote work and flexibility (which goes out the window with the work load expected).

Cons

Upper leadership/management is completely consumed with their own priorities and needs and do not feel the need to listen to any outside input, even that of their most experienced employees and managers. It is their way or the highway, to the detriment of their business, usually. They absolutely do not care one bit about any of their lowly employees if they are not in a "leadership" role or a sales role and the pay they offer is laughable at best, especially given the work they expect. No HR team to appropriately vet complaints and issues. You are expected to do everything for yourself including your time sheet and benefits.

1.0
Aug 27, 2019

do NOT work here

Recommend
CEO approval
Business Outlook

Pros

There are no pros at ISG.

Cons

I currently work for about 15 investigative companies, and they are the WORST by far. Here are the cons: -extremely low pay -sexist (they pay men more than woman) -horrible case managers (rude, inconsiderate, not helpful, harass you) -they do not care about you -don’t care about their work product, they just want to get paid -losing clients

1.0
Aug 22, 2019

Unethical, unprofessional, abusive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Getting as far away from this company as possible.

Cons

The environment is abrasive to employees, especially FEMALES. There has been a lot of screaming and condescending remarks made by upper management to employees You will be threatened with non payment for a job if you do not get the report in exactly on time or if a R/S does not extend 20 minutes. Company server went down' not long ago and virused many investigator's personal computers, There is no case management system for the investigators to review files or submit updates and reports - everything is submitted on word documents including timesheets. Pay is, well, way below average for the industry. (Most) females are paid far less than male investigators. SIU is paid flat rate and if you don't take 20 pictures and include on your report, you may be threatened with non-payment. A large number of good managers and investigators have left due to changes in the company a few years back. Many of us won't even put this company on our resume.

Viewing 10 - 12 of 112 Reviews

Glassdoor has 115 ISG (MA) reviews submitted anonymously by ISG (MA) employees. Read employee reviews and ratings on Glassdoor to decide if ISG (MA) is right for you.