Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
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Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
2.0
Apr 20, 2022

"Inclusion" is lip service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really talented people who are mission driven and want to improve healthcare. Unfortunately, they don't have any power.

Cons

Things are so crazy from the recent mergers. What gets prioritized vs cut really reflects the moral compass of leadership. It's not positive. We extend ourselves above and beyond because we care about members. Unfortunately, beyond lip service, no one is supporting the service staff. (investing in better IT). We get blamed for everything while getting no support. This is not a great place to work if you're not white / white-adjacent. Folks don't seem to see how much tunnel vision they have. The CEO sends & other execs send out SUNDAY NIGHT (!?) notes every week. Just like.. shower thoughts? Again, a whole lot of self-centered lip service from privileged people. Not a lot of looking out into diverse communities to understand our problems and why people avoid healthcare.

5.0
Mar 13, 2017

Company for adults

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked for a bunch of different startups. GR is a place for adults -- which is good/bad depending on your worldview. I like: - good, market-based compensation scheme - friendly people who are focused on the work and their teams - no company hijinx or games - an amazing mission that people preach and bring to life with things like patients and docutors coming to our meetings - solid and improving leadership (more on this later) - unlimited vacation - clear and consistent feedback (I have heard this may not be as good on other teams) - CEO talks very directly and openly at company meetings and in the coffee room when I see him - this is also the best place I have ever seen for women. Period. I just learned that more than half of our leadership and company are women.

Cons

- like I saiid, it's for adults. So no keg parties or stairway trysts here. Good for me but it doesn't have that slightly manic drive that some people love. - as others have commented, there's a mixed bag on role changes. I have seen a lot of people (including members of exec staff) get promoted all the way up from lower roles but the company still isn't big enough to have great roles for everybody to grow into. I think they could do a better job talking to people about that. - it's healthcare, which carries extra responsibilities -- lots of extra process and security here - I would like managers to more more consistently encourage vacation across teams

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Included Health Response
9y
Very helpful feedback; thank you for taking the time and thought. Feedback continues to be a key focus -- please don't hesitate to share with other teams what you find to be working (or not). We can always use more feedback on how we're doing on, well, feedback! With our new SVP of Employee Experience, we'll soon be engaging in a talent planning process to address some of the "mixed bag" issues you cite. I agree we could do a better job of talking about career path-ing, including helping folks understand that there's many forms this can take. Again, thanks for the constructive insights, and just let me know if ever you want to discuss further live.
1.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- They give you money in exchange for your work. Depending on your leverage at hire time this might even be a decent salary. - They offer equity (although it's worthless) - Opportunity to put out massive technical fires that could melt the permafrost of a Siberian winter (these do look good on a resume) - Some cutting edge tech stacks, and actually quite a few brilliant technical leaders - A good chance to learn what it's like working in a medium-large engineering org, a want to be micro-tech company.

Cons

Before the merger and tech market downturn in '22 this was actually a decent place to work. But now I can't in good conscience recommend this job to anyone but the most desperate people. If you have the choice just don't work here, consider the misery factor a solid 40% depreciation on your offer salary (again the equity is worthless). I listened to leadership attempt to placate us over and over again about how they were "listening to our concerns" regarding expectations all while they cultivated an environment of fear and insecurity as well as intense competition by constantly and stealthily laying off engineers and re-orging every year after attrition became so bad on teams they could no longer function. If you do work here and get even a whiff of disapproval start looking for another job as you'll be the next fall guy guaranteed. I heard rumors and saw evidence of multiple people who went through mental health crises due to the stress and expectations. The working environment is a political shark tank and i'd even go so far as to call it radioactive. The strong people eventually leave, the ones that stay behind, well I fear for their mental health. I knew I had to go after watching every person I actually trusted at the company leave over multiple years (these also happened to be some of the most competent and essential people). You'll figure out pretty quick that the rubber of the mission barely meets the road due to profitability constraints and under-resourcing. The company does provide a real product and you do "help" real people but I'm not convinced in any magnitude that makes a difference.

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Included Health Response
5mo
Thank you for providing your insights. This is disappointing to hear as it falls far short of the standards we set for ourselves. Your feedback has been escalated to leadership for a thorough review.
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Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.