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      Independence Blue Cross

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      Independence Blue Cross reviews

      3.5

      52% would recommend to a friend

      (767 total reviews)

      Gregory E. Deavens

      48% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      767 reviews
      2.0
      Apr 28, 2016

      stressful phone customer service job

      Member service, provider service and billing phone representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      paid time off, 401k. above minimum wage salary, paid job training.

      Cons

      Feel like a robot on the phones. back to back calls, no time off the phone. stressful, screaming and yelling customers, Highhly micro managed environment. they will look for u in the bathroom. furthermore, management policies and incompetent, reactive environment causes more customer service nightmare thus resulting in higher call volumes.

      4.0
      Apr 26, 2016

      Operations

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      co-workers are fun to work with

      Cons

      I really don't have any yet

      Viewing 568 - 570 of 767 Reviews
      Related searches: Independence Blue Cross jobs | Independence Blue Cross salaries | Independence Blue Cross benefits | Independence Blue Cross interviews
      ReviewsIndependence Blue Cross reviews

      Glassdoor has 901 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.