Is Independence Village a good company to work for?

Independence Village has an overall rating of 4.8 out of 5, based on over 452 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Independence Village to a friend and 95% have a positive outlook for the business. The best reviews about Independence Village have been left by employees working as Executive Director , Front Desk Receptionist and Wellness Director .

Does Independence Village pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Village employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Independence Village. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Independence Village?

95% of Independence Village employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Village 4.5 out of 5 for work life balance, 4.8 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at Independence Village?

Executive Director (18) , Server (17) , Front Desk Receptionist (16) , Wellness Director (16) , Housekeeper (14) , Life Enrichment Assistant (14) , Resident Assistant (10) , Life Enrichment Director (9) , Receptionist (9) , Certified Nursing Assistant CNA (8) , Executive Chef (8) , Food Server (8) , Community Specialist (7) , Lead Receptionist (7) , Cook (6)

What are the pros of working at Independence Village according to real employee reviews?

"staff is great and friendly" ((in 35 reviews)); "Great management" ((in 19 reviews)); "Great people to work for and with." ((in 18 reviews)); "The residents are amazing and I love interacting with them everyday" ((in 18 reviews)); "Positive employee first culture." ((in 10 reviews))

What are the cons of working at Independence Village according to real employee reviews?

"Pay is low compared to competitors at other retirement communities" ((in 18 reviews)); "Communication can be lacking and confusing at times." ((in 7 reviews))

What are the top reviewed Independence Village locations?

Plymouth , White Lake , Grand Ledge , Oxford , Midland , Frankenmuth , Petoskey , Avon Lake , Aurora , Brighton , Ames , Columbus , Indianapolis , Zionsville , Fishers , Ankeny , Detroit , Pella , Milford , Saginaw , Avon , Noblesville , Des Moines , Waukee , Howell , Madison Heights , Northville , Walled Lake , Waterford , Michigan Center

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Independence Village

Independence Village reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Ratings by category

4.8

Culture & values

4.8

Diversity & inclusion

4.8

Career opportunities

4.7

Senior management

4.5

Work/Life balance

4.4

Compensation and benefits

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

448 reviews

5.0

Apr 21, 2026

Look no further

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee first and leads with heart. I genuinely love the independent living setting where seniors can THRIVE, and Independence Village does it right. They empower employees, encourage growth and challenge us to be the best amongst ourselves and the industry.

Cons

A pro and a con - things are always changing. But as anyone knows, that's life! Change is inevitable, but they handle it well and prepare you.

Independence Village Response

2mo

Hello, Thank you for sharing such thoughtful feedback! We love hearing that the employee-first culture, opportunities for growth, and heart behind the work have made such a strong impact on your experience. It’s also wonderful to hear your passion for independent living and helping seniors truly thrive. We appreciate your perspective on change as well. Growth and evolution are part of continuing to improve, and we’re grateful for team members who embrace that journey alongside us. Thank you for all you do!

5.0

Apr 20, 2026

Committed to clear expectations and continuous improvement

Exec director

Recommend

CEO approval

Business Outlook

Pros

Committed to consistent messaging, expectations and outcomes.

Cons

There really are no cons, because all challenges are met as opportunities for improvement.

Independence Village Response

2mo

Hello, Thank you for sharing this thoughtful feedback. It’s great to hear that the focus on consistency, clear expectations, and continuous improvement has made such a positive impression. We also appreciate the perspective on growth and change management. As the company evolves, supporting teams through transitions and maintaining strong communication remain incredibly important. Thank you for your leadership and commitment to the team and residents!

5.0

Apr 20, 2026

Supportive team that feels like family

Executive director

Recommend

CEO approval

Business Outlook

Pros

The team is like a second family to each other. We all love and respect each other professionally as well as personally.

Cons

I can't think of any.

Independence Village Response

2mo

Hello, Thank you for sharing this wonderful feedback! Hearing that the team feels like a second family speaks volumes about the culture being built each day. The care, respect, and support team members show one another are such an important part of what makes Independence Village special. We also appreciate your encouragement for future growth and development. Thank you for your leadership and for being part of the team!

Viewing 7 - 9 of 448 Reviews

Jobs at Independence Village

Life Enrichment Assistant

Personal Care Director - Senior Living

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Ratings by category

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Committed to clear expectations and continuous improvement

Supportive team that feels like family

Jobs at Independence Village

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