Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 28 reviews)); "great people to work with" ((in 17 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 12 reviews)); "Friendly staff, work from home" ((in 12 reviews)); "Great coworkers." ((in 7 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 8 reviews)); "This creates mediocre leadership." ((in 5 reviews)); "Lack of parking" ((in 4 reviews)); "Salary is billed as "competitive" but not great." ((in 4 reviews)); "Too much favoritism and internal politics." ((in 4 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

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Independent Health

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Ratings by category

4.0

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

2.8

Senior management

2.5

Career opportunities

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

178 reviews

5.0

Oct 22, 2019

One of the best companies I've ever worked for!

Senior accounts receivable

Recommend

CEO approval

Business Outlook

Pros

Excellent compensation & benefits package; Opportunities for growth; Values community; Innovative & Leading Technology

Cons

The only con was the commute to Williamsville from Batavia

3.0

Sep 5, 2019

Great Culture, Low Pay for the Industry, Saving Money by giving employees less

Administration

Recommend

CEO approval

Business Outlook

Pros

Employee Innovation groups, Appreciation Days, Branded Items,

Cons

They orginally compensated the low pay with company health insurance. Last year they went to a high deductible play with a HSA. HSA are very difficult if your children are from a previous marriage and you cannot claim them on your insurance, also the rates went up for a company that you work hard for. Also its been said that the higher managment budgets for their own raise, leaving a low bonus and raise for employees. Also they appear to treat contracted employees like they are not important.

1.0

Aug 19, 2019

Don't do it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

excellent people, short commute, job was actually good

Cons

no room to grow, low pay

Viewing 109 - 111 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Government Telesales Representative

Corporate Wellness Specialist

Actuarial Analyst-Associate

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Independent Health

Independent Health reviews

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Reviews by job title

One of the best companies I've ever worked for!

Great Culture, Low Pay for the Industry, Saving Money by giving employees less

Don't do it

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