Does Independent Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Independent Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Independent Health. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Independent Health?

38% of Independent Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independent Health 4.0 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Independent Health?

Customer Service Representative (9) , Customer Service Representative (CSR) (5) , Anonymous (4) , Project Manager (4) , Manager (3) , Member Service Representative (3) , Supervisor (3) , Director (2) , Intern (2) , QA Analyst (2) , Research Analyst (2)

What are the pros of working at Independent Health according to real employee reviews?

"Great benefits, lots of paid time off" ((in 26 reviews)); "Great people to work with" ((in 19 reviews)); "Work from home, flexibility, great benefits" ((in 13 reviews)); "as the title of the review describes, the company has a great culture for its employees and I am very happy with the people I work with." ((in 11 reviews)); "Great coworkers." ((in 8 reviews))

What are the cons of working at Independent Health according to real employee reviews?

"no room to grow, low pay" ((in 9 reviews)); "Lack of parking" ((in 4 reviews)); "Recent mandatory schedule changes make work life balance a little harder." ((in 4 reviews)); "This creates mediocre leadership." ((in 4 reviews)); "You are better off applying somewhere else because there's no room for advancement and you will be treated like an outsider." ((in 4 reviews))

What are employees saying about Independent Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Independent Health layoffs and their outlook for job security at Independent Health in 2026.

What are the top reviewed Independent Health locations?

Buffalo , Williamsville , Amherst , Edison , Lakewood , New York , Dallas

Independent Health reviews

3.2

38% would recommend to a friend

(178 total reviews)

Michael W. Cropp

55% approve of CEO

15% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Independent Health has an employee rating of 3.2 out of 5 stars, based on 178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independent Health employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

178 reviews

4.0

Aug 21, 2018

Good Experience But Room For Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees work hard Option to work from home Health Insurance is good & cost effective Great job to become experienced in health insurance

Cons

Lack of parking Management is inconsistent Lack of opportunity to apply within company and actually get the job

1.0

Jun 18, 2018

Production Artist/Assistant to Creative Director

Senior production artist

Recommend

CEO approval

Business Outlook

Pros

None. None. None. None. None.

Cons

Corporate GREED. Does everyone keep a knife under their desk to stab a co-worker in the back?

5.0

Mar 23, 2018

Great Place to Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Encouraged to work from home to provide ample parking for employees who work from the office Pooled PTO for sick time and vacation time Tuition assistance Room for growth Good insurance benefits

Cons

Parking is limited Lack of communication Management/supervisors seem unengaged due to always being in meetings

Viewing 118 - 120 of 178 Reviews

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Jobs at Independent Health

Customer Service Representative

Corporate Wellness Specialist

Provider Relations Representative

Actuarial Analyst-Associate