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      Instacart

      Is this your company?

      Instacart reviews

      3.6

      59% would recommend to a friend

      (1,880 total reviews)
      avatar

      Fidji Simo

      51% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.0

      Career opportunities

      2.9

      Senior management

      Instacart has an employee rating of 3.6 out of 5 stars, based on 1,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 22, 2024

      Instacart has no loyalty or empathy

      Process owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was fun when we started

      Cons

      They can’t keep any steady management which results in dim wits being hired and being tasked with the decision of whether or not other people are employed. If anyone could please explain how it makes sense for the employee who was apart of deciding who there as the new manager ends up being fired by said manager. I literally trained the new manager. And she took a giant dump on me literally.

      3.0
      Dec 8, 2023

      Has some maturing to do

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a solid business and has room to grow. The partnerships with so many big retailers is the company's underlying strength.

      Cons

      This is big company now and needs to act like one. Week to week shifts in focus were still the norm at a time when the company should be building out long-term plans. Everyone is well aware of this need, but the company has built up a culture that it seems unable to move on from.

      5.0
      Apr 16, 2022

      Really great group of people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - unlimited time off - annual chill out (everyone's off from christmas to new years) + additional random chill out days - WFH stipend - home/internet stipend - free Express membership + up to $20/month if testing/placing an order with the beta app - super cheap health insurance (or free, depending on coverage) - really interesting work. there's a lot more that goes on than just the instacart app where consumers place orders. didn't realize until i joined - really smart + fun + respectful colleagues

      Cons

      - there's been a lot of change in leadership, along with how teams are structured. could be good and bad -- bad in that it could be a bit hectic/can seem a bit unstable, but good in that the changes are made towards progress/improvement and we're not tied down rigidly to how things were -- if it's not working, we change it (and i think that's a healthy mindset to have)

      Viewing 85 - 87 of 1,880 Reviews
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      ReviewsInstacart reviews

      Glassdoor has 7,943 Instacart reviews submitted anonymously by Instacart employees. Read employee reviews and ratings on Glassdoor to decide if Instacart is right for you.