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Interlace Health

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Interlace Health reviews

4.0

76% would recommend to a friend

(51 total reviews)
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Allison Reichenbach

48% approve of CEO

67% positive business outlook

Ratings by category

4.3

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.9

Compensation and benefits

3.7

Senior management

3.5

Career opportunities

Interlace Health has an employee rating of 4.0 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Interlace Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

51 reviews
3.0
Dec 9, 2024

A little misguided

Product analyst
Recommend
CEO approval
Business Outlook

Pros

Autonomy, work/life balance, benefits - PTO, 12 week parental leave (I was laid off during mine), medical/dental/vision are good enough. Colleagues are by and large good to work with. They are an employee-focused organization in my experience (SWAG, PTO, virtual social events, etc)

Cons

No career growth - I was told explicitly there was no position or budget for a raise for me to strive for during a performance review. Performance reviews are a meaningless formality and are treated as such by managers in my experience. For example, I received a 3/5 in Adaptability after winning the Core Values - Adaptability award for the company. My review was wrought with spelling errors and my boss said he 'must have been rushing through it'. This is not really motivating for an employee. Culture issues - there are tenured employees allowed to bulldoze important conversations around functionality and strategy without possessing any discernible expertise. This is allowed and enabled as 'passion' and 'caring about the company'. Ultimately, I was let go for budgetary reasons (restructuring and decreased revenue were also mentioned) while on parental leave. It was a shock as the last all-company call I was on there was no indication that there was trouble.

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Interlace Health Response
1y
Thank you for sharing your feedback and for your contributions during your time with us – they are truly appreciated. We’re glad to hear you valued the autonomy, work-life balance, and took advantage of our generous benefit offerings. Providing exceptional support for our employees both personally and professionally is a top priority at Interlace Health. We regret that we were not able to address some of your concerns sooner. We understand your frustrations regarding career growth and performance reviews. As a smaller company, there can at times be a number of constraints limiting our ability to offer significant raises or new positions. However, we are always committed to supporting employee growth through professional development opportunities, such as cross-departmental training, certifications, outside coursework, and involvement in meaningful projects. We provide time and monetary resources to encourage growth in these areas, and we continue to refine how we facilitate internal advancement opportunities. Your experience with the performance review process and leadership accessibility is concerning, and we are actively working with our leadership team to make these processes more consistent and meaningful. Additionally, we take seriously the cultural concerns you raised about tenure dominating discussions. While we value passion and dedication, it is critical to foster inclusive and constructive dialogue, and we will use this feedback to promote a more balanced and respectful environment. Regarding the recent layoffs, please know these decisions were not easy and were not made lightly. They were based on careful consideration of the company’s long-term goals. We recognize this can feel abrupt and we are committed to improving communication around organizational changes. Your suggestions for skip-level meetings and more open connections with leadership are valuable and align with our goals of fostering transparency and collaboration. We are committed to learning and growing as an organization. Your feedback will help us improve, and we sincerely wish you all the best in your future endeavors.
5.0
Dec 9, 2024

A rewarding and fun place to work

Marketing
Recommend
CEO approval
Business Outlook

Pros

Interlace Health is a great place to work, filled with smart, passionate people and a leadership team that genuinely cares about employee success and well-being. Leadership is transparent, listens to employees, and invests in meaningful initiatives that support personal and professional growth. The company prioritizes work-life balance, offers generous benefits, and fosters a culture of open communication. Being a smaller company, employees can see the direct impact of their work, which is both empowering and rewarding. While embracing remote work, the company values face-to-face connections and invests in a productive in-person meeting to build stronger bonds and foster collaboration - imperative to a remote workforce. Interlace Health also gives back to the community with volunteer PTO and charitable initiatives, making it easy to feel part of something bigger. With many clients having been with Interlace for decades, it’s clear the company’s technology and expert team provide exceptional value to healthcare systems. It’s exciting to be part of a team that’s continuously evolving to meet the growing needs of the healthcare industry.

Cons

Like many health tech companies, Interlace Health has undergone transformations to stay aligned with the rapidly evolving healthcare industry. While change comes with growing pains and can inevitably be challenging for many; it also opens new opportunities for employees to contribute, grow, and thrive as the organization continues to innovate and advance.

1.0
Dec 5, 2024

Sinking Ship

It
Recommend
CEO approval
Business Outlook

Pros

The employees are great. Everyone works well together. Most are remote positions.

Cons

No raises. Few chances for meaningful promotions. They will take forever to interview/hire someone and tell you it's because they are seeking the very best. Then, when the antiquated annual reviews are done, lower management are not allowed to give anyone over a rating of 3 (on a 1-5 scale). You will go 3 and 4 years with no raise in salary. They will want to "promote" you to a new job title, but no money. They assume you will want to take on more duties/supervise people "for the experience." They seem shocked when told "No." If their initial offer fits in with your 5-year plan, take the position. If not, you should probably pass.

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Interlace Health Response
1y
Thank you for sharing your thoughts with us. Interlace Health has been a trusted partner in healthcare for over 30 years, with many clients who have relied on us for decades. As a stable company in a rapidly changing industry, we are committed to adapting and growing alongside healthcare—not against it. Please know that decisions are never made lightly and are always guided by the goal of ensuring long-term success for our employees and our clients. We recognize your concerns about raises and promotions and agree that these are areas for improvement. Your feedback on the performance review system is also valuable. While we aim to avoid a situation where everyone consistently receives the highest ratings, we understand the importance of ensuring the process feels fair and constructive. Over the past year, we’ve made changes to shift the focus from numeric ratings to meaningful conversations about job satisfaction, career development, and alignment with company goals. We’ll continue refining this process to make it more engaging and motivating for all employees. Regarding our hiring process, you’re right that it can sometimes take longer than expected. We strive to hire top talent and ensure that roles are the right fit for both the individual and the company. This does not always happen overnight. While this intentionality is important, we recognize the need for greater efficiency and are working to streamline the hiring process for employees and applicants. Thank you again for your candid feedback, and we wish you the best in your future endeavors.
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Glassdoor has 51 Interlace Health reviews submitted anonymously by Interlace Health employees. Read employee reviews and ratings on Glassdoor to decide if Interlace Health is right for you.