Is Invitation Homes a good company to work for?

Invitation Homes has an overall rating of 3.5 out of 5, based on over 588 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 68% of employees would recommend working at Invitation Homes to a friend and 65% have a positive outlook for the business. The best reviews about Invitation Homes have been left by employees working as Portfolio Director , Maintenance Technician and Project Manager .

Does Invitation Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, Invitation Homes employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Invitation Homes. This rating has been stable over the past 12 months.

How satisfied are employees working at Invitation Homes?

68% of Invitation Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Invitation Homes 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Invitation Homes?

Assistant Portfolio Manager (25) , Superintendent (21) , Maintenance Technician (18) , Leasing Agent (13) , Portfolio Director (13) , Customer Service Representative (11) , Project Manager (10) , Customer Service Representative (CSR) (9) , Construction Superintendent (8) , Portfolio Manager (8) , Accounting (7) , Lease Administrator (7) , Leasing Specialist (7) , Accountant (6) , Anonymous (6)

What are the pros of working at Invitation Homes according to real employee reviews?

"Great benefits and ever evolving business practices." ((in 60 reviews)); "the people were great and showed me a lot." ((in 40 reviews)); "The pay is good and the co" ((in 35 reviews)); "I would recommend working here if your looking for a great company and team." ((in 21 reviews)); "growing company and great culture!" ((in 19 reviews))

What are the cons of working at Invitation Homes according to real employee reviews?

"This is against the rules but there is no management anymore." ((in 26 reviews)); "Upper management is deaf to the concerns of the people below them." ((in 14 reviews)); "Managers avoid resolving escalations." ((in 12 reviews)); "no work life balance if you are on salary you life is work work work" ((in 10 reviews)); "little training." ((in 9 reviews))

What are employees saying about Invitation Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Invitation Homes layoffs and their outlook for job security at Invitation Homes in 2026.

What are the top reviewed Invitation Homes locations?

Dallas , Charlotte , Chicago , Tampa , Atlanta , Jacksonville , Phoenix , Tempe , Bellevue , Roseville , Plantation , Scottsdale , Orlando , Miami , Seattle , Minneapolis , Altamonte Springs , Sacramento , Denver , Addison , Los Angeles , Corona , Las Vegas , Gilbert , Houston , Dunwoody , Sandy Springs , Glendale , Pasadena , Henderson

Invitation Homes reviews

3.5

68% would recommend to a friend

(550 total reviews)

Dallas Tanner

75% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Invitation Homes has an employee rating of 3.5 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invitation Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

550 reviews

1.0

Aug 2, 2014

What a joke!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None. You are expected to have ZERO life outside of IH.

Cons

Poor management.They will call you a part timer if you work less than 60 hours a week and talk to you horribly.

1.0

Oct 25, 2023

Terrible job culture

Assistant portfolio manager

Recommend

CEO approval

Business Outlook

Pros

Pay was decent Annual bonuses

Cons

Forced OT/late nights 3 days a week. Expect you to process checks on holidays including Christmas day. No work life balance. Managers avoid resolving escalations. Unrealistic ideas came from portfolio managers who have 0 idea what the day to day is like for an APM At one point the expectation was to make 30 outbound calls a day(avg 4mins calls), while catching/returning all calls and managing the many other day to day items. Managers would refuse to help run checks even though both had check scanners. This often meant the 2 APM's that ran checks would have multiple days that end around 7pm in a row

Invitation Homes Response

2y

We are sorry to hear about your experience with us. We understand that some positions have a greater workload that others, but we do strive to provide all of our associates with a well work life balance with our PTO policy, paid holidays, and flex days. We are always striving to create an environment where our associates can thrive, your feedback is valuable as we continue to develop our managers and teams.

2.0

Jan 10, 2017

Consistency with change day by day

Shared service

Recommend

CEO approval

Business Outlook

Pros

401K Plan, many vacation and PTO days.

Cons

Poor Management, lack of communication within departments, and the wheel is re-invented about every other months. Change is constant.

Invitation Homes Response

9y

Thank you for your comments. It's good to hear that you enjoy the benefits Invitation Homes offers associates. We are a growing company - and with that does come change. We operate in a fast moving environment and are working to improve our communications. It's also important to note that with growth and change come opportunities for our associates.

Viewing 52 - 54 of 550 Reviews

Jobs at Invitation Homes

Customer Service Representative - PM

Customer Service Representative - Property Management

Altamonte Springs, FL

Customer Service Representative - Property Management

Assistant Portfolio Manager