Is Invitation Homes a good company to work for?

Invitation Homes has an overall rating of 3.5 out of 5, based on over 588 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 68% of employees would recommend working at Invitation Homes to a friend and 65% have a positive outlook for the business. The best reviews about Invitation Homes have been left by employees working as Portfolio Director , Maintenance Technician and Project Manager .

Does Invitation Homes pay their employees well?

According to anonymously submitted Glassdoor reviews, Invitation Homes employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Invitation Homes. This rating has been stable over the past 12 months.

How satisfied are employees working at Invitation Homes?

68% of Invitation Homes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Invitation Homes 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Invitation Homes?

Assistant Portfolio Manager (25) , Superintendent (21) , Maintenance Technician (18) , Leasing Agent (13) , Portfolio Director (13) , Customer Service Representative (11) , Project Manager (10) , Customer Service Representative (CSR) (9) , Construction Superintendent (8) , Portfolio Manager (8) , Accounting (7) , Lease Administrator (7) , Leasing Specialist (7) , Accountant (6) , Anonymous (6)

What are the pros of working at Invitation Homes according to real employee reviews?

"Great benefits and ever evolving business practices." ((in 61 reviews)); "Decent pay and overtime possibilities" ((in 37 reviews)); "the people were great and showed me a lot." ((in 35 reviews)); "growing company and great culture!" ((in 20 reviews)); "I would recommend working here if your looking for a great company and team." ((in 19 reviews))

What are the cons of working at Invitation Homes according to real employee reviews?

"This is against the rules but there is no management anymore." ((in 27 reviews)); "Upper management is deaf to the concerns of the people below them." ((in 15 reviews)); "Managers avoid resolving escalations." ((in 12 reviews)); "no work life balance if you are on salary you life is work work work" ((in 11 reviews)); "Bad communication, disorganized, toxic leaders, and team issues are swept under the rug." ((in 8 reviews))

What are employees saying about Invitation Homes layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Invitation Homes layoffs and their outlook for job security at Invitation Homes in 2026.

What are the top reviewed Invitation Homes locations?

Dallas , Charlotte , Chicago , Tampa , Atlanta , Jacksonville , Phoenix , Tempe , Bellevue , Roseville , Plantation , Scottsdale , Orlando , Miami , Seattle , Minneapolis , Altamonte Springs , Sacramento , Denver , Addison , Los Angeles , Corona , Las Vegas , Gilbert , Houston , Dunwoody , Sandy Springs , Glendale , Pasadena , Henderson

Invitation Homes reviews

3.5

68% would recommend to a friend

(550 total reviews)

Dallas Tanner

75% approve of CEO

65% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Senior management

3.4

Work/Life balance

3.4

Career opportunities

Invitation Homes has an employee rating of 3.5 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invitation Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

550 reviews

1.0

Oct 26, 2023

Terrible management - revolving door

Superintendent

Recommend

CEO approval

Business Outlook

Pros

Well, you got paid every two weeks.

Cons

Improperly trained management, the staff that handled our area (kilo gamma, delta baker, kilo alpha) all should go to some type of management training, all three are just bullies, big brother, micromanagers and have absolutely no respect for all staff member. If you like being discriminated, harassed, belittled, sworn at and generally disrespected, this is the job for you The pay is terrible for what your expected to accomplish in a day, there are no breaks or lunch time provided. Human Resources will sweep issues under the rug with absolutely no follow up.

Invitation Homes Response

2y

Thank you for bringing these concerns to our attention and we sincerely apologize for the negative experiences you are encountering. We encourage you to please reach out to your Human Resources Business Partner with these concerns so that they may be addressed offline. This is not reflective of the standards we strive to maintain within Invitation Homes. We are committed to providing a respectful and supportive work environment for all associates.

1.0

Oct 23, 2023

Avoid Chicago, it's imploding

Anonymous

Recommend

CEO approval

Business Outlook

Pros

- Lower level managers and employees are good people - Benefits are decent

Cons

- Toxic upper management team at local office - Highly micro managed environment - No trust in employees - Office is understaffed

Invitation Homes Response

2y

Thank you for taking the time to write a review on Glassdoor. Your feedback is appreciated, and it is important for us to hear your voice. As an associate with such tenure, we are not happy to see that your employment at Invitation Homes has been unsatisfactory. Your feedback has certainly been taken and we do strive to provide a positive work environment and a motivating culture. As a current associate, we highly encourage you to meet with your Human Resources Business Partner to address your concerns and to please take advantage of the “Our Family. Your Voice.” employee engagement survey.

1.0

Oct 23, 2023

New leadership is ruining our office.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule That's it no more pros anymore

Cons

This market no longer feels like it use to with previous leadership.There is new leadership in our market and things are not going good. We are constantly told how well the company is doing and yet how bad we are doing at a local level are micromanaged, like to a whole new level. They have us work like a call center not a property management office. We have lost two tenure employees that have been dedicated to doing good for the company. They left because of all the changes, The micromanaging, Poor management, Poor leadership and broken processes are driving good people away! There are not many tenure people left. We went from a leader that valued our opinions and our growth with the company to a dictator, her way or the highway. I can not imagine this is the message the CEO is wanting to project to his employees, that dedication to this company mean nothing.

Invitation Homes Response

2y

Thank you for taking the time to review Invitation Homes. We regret that you are experiencing a disappointing experience being part of our IH family. We’ve grown as a company and we understand that this kind of growth and change could result in frustrations and unfortunately some conflicts. We encourage you to reach out to your Human Resources Business Partner to address your concerns and please use the “Our Family. Your Voice.” employee engagement survey.

Viewing 115 - 117 of 550 Reviews

Jobs at Invitation Homes

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Customer Service Representative - Property Management

Altamonte Springs, FL

Customer Service Representative - Field Services

Altamonte Springs, FL

Customer Service Representative - Field Services

Altamonte Springs, FL