Invitation Homes reviews

3.5

68% would recommend to a friend

(550 total reviews)
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Dallas Tanner

75% approve of CEO

65% positive business outlook

Invitation Homes has an employee rating of 3.5 out of 5 stars, based on 550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invitation Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

550 reviews
1.0
Apr 4, 2023

Problems start at the top

Recommend
CEO approval
Business Outlook

Pros

Lots of sharp, smart people in the department

Cons

CAO has Directors and above that they control and who will do what they want at the expense of other employees in the group. Hires friends in at ridiculous pay rate while others in department are not paid market rate and looked at negatively or pushed out if they speak up about pay or any other unfairness in the department. CFO only cares about the bottom line and how their stock shares are impacted. Protects the senior leaders of the department which leaves managers and staff voiceless/helpless Employees expected to always be available HR used to be controlled by upper management of this and other departments which allowed leaders to treat people horribly without any checks or accountability.

4.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

* Fun teams that take their work seriously but not themselves * Competitive pay for entry-level role * Large Company if you want well established processes and less decision making as an entry level employee * Honest and open management - felt like I could voice my concerns without repercussions or job endangerment * Decent benefits like 401k, tuition reimbursement, and good health insurance coverage for the price * Time off was stress free. Management never denied it as long as there was valid coverage during your PTO. * I started the job mid-pandemic, and they didn't need to lay anyone off during that time.

Cons

* Being a public company, you deal with more red tape. There were over 5,000 total employees which segments certain responsibilities over multiple teams and makes projects hard to execute * Decently high workload - for a help desk team of about 8 people, we supported the entire company. This also contributed to frequent turnover where new people were rushed into the team, only to find out later that they weren't a good fit. * Growth ability in my position was limited. Despite meeting performance standards and exceeding them for a year, as well as seeking out opportunities with other teams at the company, I was forced to look outside the company in order to find a role that would allow more growth. * The company is a bit unethical in its business model. Buying up foreclosures and renting them out at higher than average rates. Funded by large institutions like Blackrock.

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Invitation Homes Response
3y
Thank you for your detailed review, thoughtful feedback, and for your time with Invitation Homes!
2.0
Aug 11, 2022

Unbearable workload

Recommend
CEO approval
Business Outlook

Pros

Good benefits, hybrid schedule, PTO, bonus

Cons

The workload over the years is completely unmanageable and you are not paid competitively to other companies with less workload. High turnover. Upper management hears your concerns and it goes out the window. The houses are not ready when residents move in and they leave it to management to deal with angry residents. Does patchwork repairs and do not do any right unless a resident escalates just to save money. We spend less time on actually managing properties and operate like a call center.

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Invitation Homes Response
3y
Thank you for your open feedback; we truly appreciate the 5 years you spent with Invitation Homes.
Viewing 148 - 150 of 550 Reviews

Glassdoor has 588 Invitation Homes reviews submitted anonymously by Invitation Homes employees. Read employee reviews and ratings on Glassdoor to decide if Invitation Homes is right for you.