Invoca reviews

3.7

69% would recommend to a friend

(76 total reviews)
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Gregg Johnson

89% approve of CEO

69% positive business outlook

Reviews by job title

76 reviews

Reviews about "Culture"

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5.0
Sep 5, 2019
Recommend
CEO approval
Business Outlook

Pros

This is perhaps the best culture I've ever worked in. Everyone is happy to be here, raves about the leadership and cares deeply about the success of the company.

Cons

The company is doing well and growing quickly so there are a few minor growing pains which is to be expected.

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Invoca Response
6y
Thank you for this review! Our culture is pretty amazing. As you said though, growing pains are definitely part of our tremendous growth. We are doing a lot to make sure that as we grow and change, what remains constant is the incredible culture that we've worked so hard to build. Thank you for your input!
5.0
May 16, 2019

Opportunity to Grow Alongside Amazing People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Invoca is a company that attracts great people. And that's hard to find. I've had tech jobs where the egos and workaholic mentalities take over and create a cycle of stress. That doesn't fly at Invoca! - I've been given many growth opportunities, and have put more on my resume in six months than I did in the two years previous. But, I don't feel overwhelmed, and I can be very open with my team if I need to pass on a project or need a deadline extension. - I work out of the SF office, and it's the perfect opposite of so many jobs here in the city. I don't have to put in crazy hours like so many of my peers at other tech companies, and there isn't that environment of fire-drilling. It's a great place to work for someone looking to come in to a positive workplace, do work they care about, and still get to go home and have a life. - Invoca is currently making employee feedback and needs a huge priority. By hiring a new VP of People and Culture, and providing resources to that whole team, positive changes are already being made.

Cons

- I am in a remote office (SF), but still feel connected to my team. I do know that isn't always the case for every remote employee at the company. I know things are in the works to improve that. - This may be a con for some job-searchers: I you're looking for a flashy Silicon Valley company with unlimited free breakfast/lunch/dinner/happy hours/massages/personal trainers/sleeping pods — Invoca isn't that. We do have a great snack selection, and a constant supply of the infamous La Croix that techies can't seem to go without, but the company doesn't spend frivolously.

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Invoca Response
7y
Thank you so much for the thoughtful review! We value transparency at Invoca and this feedback to management and to candidates is very powerful. As you said, employee feedback is a huge priority and we appreciate the time and effort you obviously took in writing this.
2.0
May 1, 2019
Recommend
CEO approval
Business Outlook

Pros

It’s a fun environment for an entry level employee and they do preach collaboration and culture as important aspects of the company.

Cons

Benefits aren’t great, and the pay is far below average for the role and area. They basically try and brainwash you with culture adds and small start up perks that at this point are common at almost every company. Also they act like their technology is saving the world and they are making it a better place. It’s call center analytics. Nothing ground breaking. Also the interview process was pretty rigorous for a job that isn’t that complicated.

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Invoca Response
7y
At Invoca, we believe it’s critical to be a collaborative, respectful workplace where all team members can thrive. We work closely with an industry standard salary benchmarking company to ensure that compensation is competitive for companies of our size, revenue, and geography for each role in the company. We do the same for benefits to ensure that we are doing the right thing. We do feel that our technology is ground breaking and industry experts recognize this. We were awarded a “Hot Vendor in Conversational Analytics for 2019 by Aragon Research, also named the Best Call Analytics Platform in the exclusive Marketing Technology Awards and received 2019 Artificial Intelligence Excellence Award from Business Intelligence Group. Most importantly, we have been recognized by Inc. Magazine as a Best Workplaces two years in a row. We regret that your experience with Invoca was not a good one. We do take all feedback very seriously and use it to help us grow and be a better place.
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