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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.9

      70% would recommend to a friend

      (4,326 total reviews)
      avatar

      Libby Wadle

      77% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Aug 19, 2019

      Sometimes good, many times awful.

      Store director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Products could sporadically be of good quality, the discount wasn't bad. Some "clients" could be really pleasant to work with but you're mostly selling crap to middle-aged women with a ton of disposable income. Pre-restructuring, the company did take care of their employees.

      Cons

      Company structure is awful, restructured to cut all assistant managers hours, upward mobility is entirely based on whether your District Manager takes you out for drinks or not, sales associates are unmotivated due to constant pressure on cards, cards, and cards. Company has deteriorated after the recent departures in head designers and long standing members that held the company's design integrity alive.

      1.0
      Jun 16, 2019

      Don’t work here unless you’re a college kid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A discount on the product sold (Note: sometimes doesn’t apply or in the end you ultimately pay less as a customer)

      Cons

      No benefits of any kind for part time associates, no paid time off, no work life balance (if you have open availability prepare to work every weekend and holiday, no exceptions) , and no clear path for advancement

      2.0
      Nov 30, 2018

      Great if you’re looking for a dead end job

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      the discount is good.

      Cons

      No room For advancement. They pass up long term qualified employees for newer blood, with less qualifications. Store is a mess and poorly managed. Petty behavior by management. Low pay. They will never promote you no matter how much they tell you they will it’s a lie don’t fall for it. No hours between Jan-July. Used to offer vision and dental to part time and that is now off the table. DEAD END NO ROOM FOR GROWTH.

      Viewing 37 - 39 of 4,326 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.