J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Working with customers, generous discount

Cons

Worked as a stylist for a short while. Based on the relatively pleasant interview, I assumed the position would be pretty straightforward and enjoyable. But boy, was I wrong. From snobby management to staff throwing insults to new hires (including myself) for not adding the proper discounts to items, it soon became a job I hated. Needless to say, it got the the point where I could not stay any longer. Even though I was treated poorly I left the position in a professional manner, I was puzzled when my last paystub was for only 4 hours of work, when I had worked 30 hours that week. This became a long dispute which I had finally won, but please, if you care about your mental health and overall wellbeing, DO NOT WORK HERE.

3.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, salary and team members. Can be a fun work environment.

Cons

Poor upper management, has "open door policy" but communication is always filtered through multiple people and lost in translation.

2.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Employee discount, great PTO, decent pay for a retail job. Flexible scheduling for part time employees as well. No more on call shifts which is great.

Cons

There is no job security here and the company is eventually going to move to online only. They are just delaying the inevitable. Once their debt is due, they won’t be around. In the latest restructuring they just laid off their most retail employees, many people who have been around over 5 years to replace with cheaper labor and gave the employee no notice.

Viewing 40 - 42 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.