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J. Crew

Engaged Employer

J. Crew reviews

3.8

66% would recommend to a friend

(4,334 total reviews)
avatar

Libby Wadle

67% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

4K reviews
4.0
Nov 9, 2013

Satisfactory

Seasonal sales associate
Recommend
CEO approval
Business Outlook

Pros

The managers teach you excellent customer service. The orientation is very thorough and detail oriented. For the most part, everyone is friendly.

Cons

If you don't dress the part down to a T, then you probably won't last long, even if you are a hard worker. I couldn't afford to buy anything from the store, even with my employee discount. I worked there for 2 months, but they didn't keep me on. There was an employee who had only been there for a week and they chose her over me. If you want to stay on, make sure you can afford to dress the part and take the initiative to learn how to operate the cash register.

2.0
Nov 5, 2013

Lowest paid for High End Brand

Sales support associate
Recommend
CEO approval
Business Outlook

Pros

J. Crew Management obviously knows how to pick the right people to work for them. The employees are exceptionally wonderful to work with. Everyone is friendly, helpful and there is a great sense of team work. Employees are cross trained in everything, stock, cashier, sales and cleaning the store.

Cons

Way underpaid. This is the first high end brand I've worked for that paid $8.50 an hour. Discounts are ok, but if you are only scheduled less than twenty hours a week, it doesn't help to buy anything because you're not getting nearly enough.

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ReviewsJ. Crew reviews

Glassdoor has 4,472 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.