J. Crew reviews

3.8

67% would recommend to a friend

(4,332 total reviews)
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Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Mar 3, 2022

Fun work life

Recommend
CEO approval
Business Outlook

Pros

Working at j crew can be great. They have very particular rules of what you can or can't wear. Depending on who your manager is can vary how far you can push the dress code. The environment is clean and orderly Superlatives rating from $15-$50 can be won if you sell the most each shift.

Cons

They started giving more superlatives since they stopped paying their employees commission. J. Crew employees receive no commission as of Feb 2022. J.Crew is pushing for Employees to use Mobile POS systems, which are just terrible and inconvenient for customers.

2.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent Salary A few good people working there

Cons

Toxic environment Very Tribal High turnover rate priorities placed on getting cheap prices rather than quality

4.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Solid structure and invest on training their people

Cons

Customer level has gone down and some upper management don’t allow constructive criticisms

Viewing 181 - 183 of 4,332 Reviews

Glassdoor has 4,469 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.