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JM Family Enterprises

Engaged Employer

JM Family Enterprises reviews

3.9

83% would recommend to a friend

(305 total reviews)
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Dan Chait

92% approve of CEO

80% positive business outlook

JM Family Enterprises has an employee rating of 3.9 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JM Family Enterprises employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

305 reviews
2.0
Feb 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Get paid on time, good insurance, updates to the campus are beautiful, some great people

Cons

The processes in the technology department are horrendous, they range from having friends to looking at flow charts that look like a cpu design. The technology with limited exceptions does not work well, we are always waiting on something to be completed or fixed. Projects run slower than the ice caps are melting. There is limited new leadership which means that the old ways of doing things are the new ways. That is a not a good thing. We have at least 2 opportunities to improve, well more than 2 but I got bored counting. Technology leadership is essentially an echo chamber. They only listen to one another and the feedback to one another is good. Most have been there a long time so they think they know everything. They say the right things but their actions do not reflect what they are saying.

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JM Family Enterprises Response
5y
Thank you for taking the time to leave your review. While we are happy to hear your satisfaction with our benefits and campus updates, we would like to be able to connect with you more on your concerns regarding the Technology/IT area of the business. Please feel free to email us your contact information at talentacquisition@jmfamily.com so that we can discuss with you in more detail. We appreciate your feedback!
1.0
Mar 16, 2022
Recommend
CEO approval
Business Outlook

Pros

-2 Week Vacations given the first day of the year

Cons

- Lots of talks of incentives with no follow through - Poor mental health support - No bonuses while incompetent supervisors get LV bags - Poor communication from the company - Company puts Representatives and Customer Care Reps last - Apathetic supervisors - WFH and Office on alternating weeks - HR is useless - Insurance is inhuman - No room to advance - No professional development opportunities - "We're a family here"

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JM Family Enterprises Response
4y
Thank you for taking the time to leave a review. We would like to understand how we can improve your overall experience. At JM Family, all associates receive incentives, mental health counseling is available, there are opportunities for advancement and the Open-Door policy is encouraged. Please contact me directly at talentacquisition@jmfamily.com to discuss your concerns further.
1.0
Nov 15, 2018

Dont belie e the hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Make money and food a bonus to keep you slaving to do more

Cons

Long long hours. If you have seen the movie Gung Ho that's this place

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JM Family Enterprises Response
7y
We would like to learn more about your experience to better understand the situation. These items are important to us and this is not the type of feedback we frequently hear. Please contact us at talentacquisition@jmfamily.com so that we can speak directly regarding your concerns.
Viewing 16 - 18 of 305 Reviews

Glassdoor has 401 JM Family Enterprises reviews submitted anonymously by JM Family Enterprises employees. Read employee reviews and ratings on Glassdoor to decide if JM Family Enterprises is right for you.