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JM Family Enterprises

Engaged Employer

JM Family Enterprises reviews

3.9

83% would recommend to a friend

(305 total reviews)
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Dan Chait

92% approve of CEO

80% positive business outlook

JM Family Enterprises has an employee rating of 3.9 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JM Family Enterprises employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

305 reviews
1.0
Jun 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Health Benefits for family and children.

Cons

Managers promoted not by skill level but by favoritism. District managers do all the work, 7 days a week answering calls. Mr. Moran would be turning over in his grave with what’s going on in the company. Sad to see it go downhill. Idiots in charge justifying their jobs. No wonder everyone quitting.

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JM Family Enterprises Response
6y
Thank you for your feedback. We would like to learn more about your concerns. These items are important to us and this is not the type of feedback we frequently hear. Please feel free to email me your contact information to talentacquisition@jmfamily.com directly to discuss further.
1.0
Sep 5, 2019

Not What it Used to Be

Recommend
CEO approval
Business Outlook

Pros

A lot of your coworkers are kind and care about you. It's great having a gym and café on site.

Cons

The culture has changed so much here over the years. Management has become disconnected and cold, not informing associates about decisions. Communication is terrible here - in all facets - and it's largely due to how bureaucratic this company has become. This used to be a fun place to work!

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JM Family Enterprises Response
6y
These items are important to us and this is not the type of feedback we frequently hear. Please feel free to email me your contact information to talentacquisition@jmfamily.com directly to discuss further. We appreciate your feedback.
2.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of changes in IT (I hope) that will potentially be good for us JM does a great job of recruiting some very strong people

Cons

JM has an issue that the environment in technology essentially nullifies the great talent they bring in. For example, I have seen time and again great people brought into the technology department and inside of a year, they have been blocked and rendered ineffective by the existing leadership. People tend to have a very threatened personality and as a result lash out in passive aggressive ways. I have to ask - how can there be so many 15 year plus associates in tech but yet the department is so ineffective? Why are these mature associates not able to coach and get the best out of people? Maybe it is time to change the coach? Maybe the players are not the issue? A number of years ago - JM was the place to be - now it is a job that you go to and just close your ears due to all the stupid that is spouted by the leadership (VPs and directors).

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JM Family Enterprises Response
4y
Thank you for providing your feedback. We encourage you to speak to your Leadership Team or Human Resources contacts regarding these concerns. This information is very important to us and we appreciate hearing from you.
Viewing 13 - 15 of 305 Reviews

Glassdoor has 401 JM Family Enterprises reviews submitted anonymously by JM Family Enterprises employees. Read employee reviews and ratings on Glassdoor to decide if JM Family Enterprises is right for you.