Jackrabbit Technologies reviews

Since the new COO came on board, the culture has taken a sharp turn for the worse. In the name of “restructuring,” they cleaned house and let go of many of the people who built this company from the ground up. The ones who carried the institutional knowledge, passion, and heart that made Jackrabbit special. What’s left now feels corporate, cold, and disconnected from the values we once stood for. Morale is at an all-time low, and the new leadership team seems more focused on control and optics than on the employees or the customers. It’s been painful to watch the company’s identity and community disappear almost overnight. There are no designers left, everyone’s role has shifted and what you grew up studying/learning in school doesn’t matter anymore as you will probably have multiple titles (with salesman being one).

This is now a terrible place to work. Like another review said, they seem to be cleaning up the bottom line to sell the company. They can't lay off everyone at once, so instead, they make it so miserable that everyone except management's favorites want to leave. Departments have been cut to the bone so that people are spread so thin that they hardly have time to breathe. Management doesn't seem to know or care about what they're doing. They let go of nearly the entire marketing team, outsourced everything to a friend of a C-suite person, realized that wasn't going to work, and then had to retrain someone to do the work 15 people had been doing. They told the Care team that they were all-hands on deck, no PTO, working around the clock on a massive summer launch project. When it was finished (kind of), they let a bunch of them go! These were really talented people, but it didn't matter. The layoffs seem arbitrary, at best. When the outsourced marketing group's strategy didn't work, they told people, "Guess what? You're all sales now! Go to these childcare centers and talk up our products!" Yeah, no thank you. The main reason I took a job behind a computer was that I didn't want to be client-facing. But now I'm "not passionate" about the company? I guess they got me there. I'm not in this for the glory of childcare software, but I do expect a pleasant working environment, not based in fear and fake platitudes (for management: platitudes means overused words that lack depth, meaning, and sincerity). Let's see what the AI machine draws up to respond to this one. I'm guessing the phrases "season of change", "not for everyone," "customer-first mindset," or "exciting season of growth" will be in there somewhere.