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Jackrabbit Technologies

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Jackrabbit Technologies reviews

3.2

56% would recommend to a friend

(54 total reviews)

Mark Mahoney

62% approve of CEO

52% positive business outlook

Jackrabbit Technologies has an employee rating of 3.2 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jackrabbit Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

54 reviews
1.0
Oct 6, 2025

Company culture in steady decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Few benefits remain nowadays; fair compensation and the option to work remotely are pretty much the only perks left.

Cons

The new leadership and their personally hand-selected consultants have lowered morale so much that even highly skilled and talented employees feel undervalued. While they claim to be fostering unity among employees, their actions are actually creating divisions and pushing people toward quitting.

1.0
Sep 30, 2025

Nothing Left of the Old Jackrabbit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Awesome coworkers (mostly) -Ability to progress in your position -Compensation was above average

Cons

When I was hired I loved this company. It seriously was like a dream. People were supportive, eager to try new ideas, and so very welcoming. They fully embraced the company core values and it was one big family. We were doing great work and meeting our goals. They would send us random gifts like gift cards, snack boxes, one day coffee and my favorite snack showed up at my door courtesy of my boss. They took every worker and their family on beach weekend. It was amazing. Then there was an upper management upheaval in early 2025. Several managers were laid off, one quit, and then larger layoffs started happening. Suddenly, no one felt safe or steady. The original core values seem to have disappeared entirely from the lexicon (when were they removed from the website??) to be replaced by radical candor, which seems to be some kind of humiliation tactic. Oh and the consultants. So.many.consultants. We all should have known we were in trouble when the agile consultants couldn't even explain how this process would be implemented. They answered every question with, "Let me ask you this, why are you doing that?" Because it's literally my job? The culture that was once so welcoming has turned completely fear-based. People who once loved their jobs are now just trying to make it to the end of the day. It's incredibly sad. So many really talented people were let go with little to no reasoning behind it. The Jackrabbit I was hired at embraced change. The general feeling was, "Let's try it and see!" People were excited to do new things. So I really question the motives of someone claiming that employee dissatisfaction is tied to the new company focus on agility and performance. It also speaks to the larger issue of employee/management relations that instead of looking at their own behavior and how it is affecting the employees, that they turn it around on the employees alleged unwillingness to change. This used to be an amazing place to work and it's truly shocking how in such a short period of time it's become unraveled.

avatar
Jackrabbit Technologies Response
9mo
We know that people experience change differently. Some find it energizing, while others may feel discouraged, and often both perspectives exist at the same time. At Jackrabbit, our focus is on building a sustainable, thriving company that serves clients with excellence. Success can’t be measured only by how things feel internally, but also by how well we deliver results for our clients, meet external benchmarks, and position the business for long-term health. Metrics such as customer satisfaction, retention, growth, and innovation guide our decisions to ensure our work benefits both employees and clients, today and in the future. We recognize that parts of this journey have been difficult. That’s why we are committed to a culture where feedback is heard and delivered with kindness and clarity (as encouraged by Radical Candor), where employees are respected as thoughtful contributors, and where our success is shared,through both the well-being of our teams and the impact we create for the customers who rely on us. Also, the Values have been added back to the website. This change must have happened quite a while ago, as no one in Marketing recalls it being removed. That said, the team is glad to see they’ve been restored. https://jackrabbittech.com/about/ Thank you again for sharing your perspective. We wish you the very best in your career ahead.
4.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

As a newer team member, I can confidently say this company is headed in an exciting direction. The leadership is actively making positive changes to build a culture centered around passionate, hardworking individuals who genuinely care about creating meaningful impact to the business and our Clients. Recent organizational changes have created a clearer focus on having the right people in roles where they can truly excel. Some team members have embraced this and are making significant impact, while others are still finding their footing. This means the work environment can feel dynamic and sometimes uncertain as everyone settles into their optimal positions. I really appreciate working for owners and leaders who are actively championing change rather than maintaining the status quo. They're not afraid to make tough decisions to improve the company, and they're genuinely invested in building something better. It's refreshing to see leadership that's willing to evolve and adapt rather than just coast on past success.

Cons

This isn't the right fit for everyone . We're in the midst of significant positive changes that require genuine buy-in and adaptability. If you're someone who prefers established routines or isn't comfortable with evolving processes, this might not be the best match. The company needs people who are truly invested in the transformation and care deeply about our Clients success.

avatar
Jackrabbit Technologies Response
9mo
Thank you for sharing such thoughtful feedback. We’re glad to hear your experience reflects the exciting direction we’re working toward. Our goal has been to ensure that people are in roles where they can excel, and we know that transition periods can feel dynamic as the organization evolves. We deeply appreciate the team members who lean into change with passion and focus on delivering meaningful impact for our clients. This journey isn’t for everyone, but for those who are aligned with our vision, it creates a tremendous opportunity to contribute, grow, and shape the future of our company. We’re committed to continuing the momentum, supporting our team through change, and staying focused on building an environment where our people and our clients thrive.
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Glassdoor has 57 Jackrabbit Technologies reviews submitted anonymously by Jackrabbit Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Jackrabbit Technologies is right for you.