Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)
avatar

Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jun 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Great environment Good people Great discounts Good music Discounts are for many other stores as well

Cons

Too many hours A lot of work by yourself when others are needed Not enough money for the hours that have to be put in

3.0
Jun 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benifits, always an opportunity to advance with hardwork, dedication, and ability. If you have a passion for skate/style based shoes and apparel it's a great job. Great discout, and you encouraged to make employee purchases, they want you exemplify and know everything that is the "journeys" style.

Cons

Depending on your store and postion there, the hours can be long and monotonous. The employee sales standards can be very challenging, different stores or rather locations and demographics really determines what standards will be challenging. The location I worked at had a difficult time meeting the sock sale percentage, however we were excellent at the accessory requirement. Upper management seems disconected from frontline sales at certain stores, as if they had favorites, mainly high volume/profit stores. If you happened to work a smaller location, which I happened to, it felt like you where irrelevant or a lesser priority, but still pressured to hit the same sales quota.

1.0
Jun 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy going environment. Fun clientele. Enjoyable work, overall. Moved up fast, but more a result of high management turnover than on my quality of work/ time put into the company/ qualifications. Lots of opportunity for bonuses and excellent commission pay.

Cons

NO time off. Couldn't hire my own assistant manager, which lead to working open to close, EVERYDAY, for months. You get burned out fast and have a hard time working at the level upper management expects. Terrible management and company leadership. I was basically, thrown into a store and abandoned by my district/regional manager(s), thus non-existent training. I trained myself 99% of everything, and had to call other local store managers for help in the beginning. The only time they ever came to check in was because all the stores in our area had sent a petition to headquarters about the working conditions and impossible hours. I fell from a ladder that was not properly maintained, and badly injured my legs. I ended up getting several UTI's because I was working my store for 5+ hours all alone and couldn't leave the front unattended due to shrink problems with that particular location. That lead to NO bathroom breaks and I had to stop drinking water for half the day, so potential dehydration. Got my hands slapped by my regional manager because I had been stolen from by a customer previously while in the back to quickly place product behind the wall for less than a minute. So, I wasn't recognized for all the long hours and hard work I was putting into a store that was failing when I took it over. But I was quickly scolded for honest mistakes.

Viewing 3406 - 3408 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.