Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)
avatar

Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Apr 21, 2014
Recommend
CEO approval
Business Outlook

Pros

There wasn't a whole lot to do and the job stress was very minimal. It didn't take much our of you and there was a lot of laid back time to just chat and kinda do whatever.

Cons

The SOPs are a little ridiculous. They required a 1.0 sock to shoe ratio, so for each pair of shoes you sell, you need to sell one pair of socks. If you get 1 in 5 customers to buy a 5 pack you win, but customers rarely want to buy socks. Secondly, 25% of your sales volume has to be sales comprised of multiple shoes. While that's easier for families your typical customer wants one pair and they want what they want. Additionally, 10% of your sales have to be accessories which Journeys does a bad job of keeping stocked and their buyers struggle to keep up with trends. All of this makes meeting your SOPs every week a bit of a chore.

1.0
Apr 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The 40% discount was great and even better when you could use it on sale items. That's it.

Cons

Hours, Pay, Lack of respect. Don't work here unless you want to be disrespected by district managers who think you're a Journeys shoe slave. Let's not forget you have to dance like a monkey and bring 4 pairs of shoes out to EVERY SINGLE CUSTOMER EVERY TIME AS WELL.

2.0
Apr 14, 2014

No work life balance

Recommend
CEO approval
Business Outlook

Pros

40% off discount Cool atmosphere Relaxed dress code Cool music Great place to earn experience Rapid promotions in the store level

Cons

Crazy hours Crazy high expectations Overtime pay is ridiculous No work/life balance Working at journeys is a lifestyle. If you cannot give 240% of yourself you will fail. District Managers can sometimes care less about the hours you slave away in the store and expect you to be okay with working 50+ on a weekly basis. Also if sales are not what they expect you can expect your job to be threatened. You are 100% disposable to them and they could care less about making there employees happy.

Viewing 3421 - 3423 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.