Journeys reviews

3.0

44% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Feb 10, 2013

Never Left!

Recommend
CEO approval
Business Outlook

Pros

Great company that encourages growth and promotion from within. Fun environment and co-workers. Above average benefits. A true TEAM atmosphere.

Cons

Hours can get long but only if you do not hire properly and use the tools the company provides. Pay can be considered low however you must realize that your goal is to get promoted not be a lifetime assistant.

1.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

-40% employee discount -laid back atmosphere Initially, working at Journeys seemed great. The coworkers were friendly, and the 40% discount helped me expand my shoe collection. If you only want to work 4 hours every other week, Journeys is the perfect place to be.

Cons

-lots of drama between coworkers -small commission, only 4% off of any item except shoes (socks, shirts, backpacks...) -ridiculously high turnover rate of managers (5 different store managers in about a year and a half) -immature management (oldest manager is in his early 20's) -greedy management (management will make sales associates clean up the stockroom so they can make the sales and commissions) -management typically has obvious favorites -management does not seriously consider part-time employees' concerns/complaints -unpredictable hours/schedule Within a few months, my Journeys location started slipping downhill. At first, I got a fairly steady amount of hours every week. I requested 15-20 hours a week since I was a student, and that's what I got. The schedules were put out a week or so in advance. When the management changed, so did the professional atmosphere. Schedules were put out only one day in advance. Without warning, part-time employees hours were slashed down to 4 hours a week-if they were lucky. There were times when I went 2 weeks without getting a single shift. When I would get a shift, I would be stuck in the back room cleaning and organizing. I was a sales associate, not a maid. I didn't mind picking up occasionally, but I wanted a chance to do some selling as well. The managers were completely unapologetic about the shortage of hours. They only cared about maximizing their own commissions.

1.0
Jan 9, 2013

Over worked, under paid.

Recommend
CEO approval
Business Outlook

Pros

40% discount on everything. Laid back atmosphere.

Cons

Work far too much and don't get paid accordingly. During the busy seasons (christmas, back to school, summer) you're working 6 days a week with minimum 9 hour shifts, generally ten. If you live any distance from your family, you don't get to see then for thw holidays. I spent christmas alone because management doesn't get off except for the day of. The hours drain you and upper management doesn't care. They'll replace you before working with you to make your job better. The job just consumes your life and barely leaves room for a social life, due to long and irregular hours.

Viewing 3499 - 3501 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.