Journeys reviews

3.0

44% would recommend to a friend

(3,568 total reviews)
avatar

Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 19, 2012
Recommend
CEO approval
Business Outlook

Pros

40% Discount, my manager is the best, i love my co workers, i meet some cool customers, you work at the mall so you get alot of benefits and almost everyone knows everyone . you can wear anything you want pretty much.

Cons

Hours suck (therefore pay is not good). When we have only 1 manager and 1 co-manager, the part timers get some pretty good hours but when they hire another co-manager.....its BYE-BYE hours for the part timers. They are very crucial on selling accesories and especially SOCKS. they are very hard on socks! its frustrating because not all customers want socks...especially during summer when its flip flop and sandal season. Also, everyone has their OWN goal. Each person has to make a certain amount, unlike other retail stores when everyone has to work Together to make ONE store goal. if you dont make your goal, your job is on the line. If you want a job with money and hours, Journeys is NOT the place. please apply somewhere else.

1.0
Jul 13, 2012

Started off great

Recommend
CEO approval
Business Outlook

Pros

When I first started off with journeys aside from the pay (measly 165 a week base pay and 4% commission of your own sales) the job was great, easy to get along with management, friendly people ect.

Cons

Constant shifting of staffing, terminations for not hitting Standards of Performance IE; 25% of shoes must be in multiple transations, a 1.00 hose ratio (1 pair of shoes - 1 pair of socks), and 10% of your sales MUST be accessories. I was literally terminated for not hitting that, was making my sales goals, but not enough socks... seriously... if you can AVOID JOB, started off with the company averaging 43 hours a week, ended averaging 54.. since you're "salary" its not like you're making more money.

3.0
Jun 27, 2012

Relax atmosphere with friends.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome managers with cool co-workers. Hours can go fast when busy. A lot of control of store for sales associate.

Cons

Have to hit weekly goals without commission pay. Sneaky tactics to meet goals. Snobby customers sometimes.

Viewing 3520 - 3522 of 3,568 Reviews

Glassdoor has 3,621 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.