Journeys reviews

3.0

44% would recommend to a friend

(3,568 total reviews)
avatar

Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Aug 11, 2011
Recommend
CEO approval
Business Outlook

Pros

The environment is mostly relaxed, and there are many days where the workload is fairly small. Most of the people I worked with were pleasant and interesting, and my store managers usually treated me fairly. Commissions added to base pay is a very good business model for a company like this. The 40% employee discount was nice, too.

Cons

I can only recall two or three weeks in the 13 months I've worked for Journeys that I worked less than 45. Usually it's between 45 and 60. This wouldn't necessarily be a problem if Co-Managers had decent base pay. During slow months, it was absurd how much I worked for almost the equivalent of minimum wage. Senior management recognized my accomplishments on occasion, but rarely followed through on rewards and promises.

2.0
Jul 31, 2011

Very boring and stressful.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sweet employee discount (40 percent off!) at Journeys, Shi, Lids, and more Genesco stores. Good place for salesman experience.

Cons

Poor management. Goals are ridiculously high. Sell socks or die.

2.0
Jul 24, 2011
Recommend
CEO approval
Business Outlook

Pros

Journeys has an awesome vibe atmosphere to work in. The employees are very down to earth and laid back. Promotions come frequently and you get a great 40% discount in the entire store! Working hours are flexible and high school / college friendly. You obtain and learn good salesmanship ethic. It is a decent first job to have if you have no experience or if you're in school. Journeys will give you a fair amount of experience and knowledge.

Cons

There are a lot of problems with the way Journeys is ran and managed, from store operations to payroll. I've been working at Journeys for a year and a half and still making minimum wage with no incentive for a raise. Journeys does not believe in raises, they believe in promotions. The stock room consistently gets in utter chaos and backed. Management always wants you to focus on hitting your sales goals and SOP's (Standards of Performance) less time is focused in the stockroom. Meanwhile they expect you to hit you're SOP's, Goals, and maintain the stockroom and then you get written up if you don't. As far as Co management you have no work life balance and you make a base pay of $125 -$180 per week and 4% commission CO MANAGERS NOR MANAGERS DO NOT GET PAID HOURLY. Managers work 45+ hours a week and depending how busy the retail season is Managers can work up to 60+ hours a week (NO LIFE!) If you're the only manager in the store then be prepared to have no days off until you find an assistant. Some managers haven't had days off in months. There's a very high turn in turn out rate in Journeys. Lots of employees start to loose incentive to work for the company. Journeys does not value education at all. Just because you have a BAA or Masters means nothing. You payed the same as a high school dropout regardless of education or not. If you get to corporate then maybe some education applies.

Viewing 3541 - 3543 of 3,568 Reviews

Glassdoor has 3,620 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.