Journeys reviews

3.0

44% would recommend to a friend

(3,568 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook

Pros

You can come in with a basic understanding of management and if you are capable of learning quickly, you will take in a wealth of knowledge. Discount on most merchandise through out all of the Genesco stores.

Cons

They will string you along on promotions If a manager is fired/quits/etc you will work open to close every day. Genesco is not going to rush to get another manager to help you.

2.0
Aug 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Great discount; cool, easy-going customers; streamlined operational procedures (i.e. for merchandise transfers) were among the most efficient I've ever seen; goals set by corporate were very realistic and achievable

Cons

The commission plan is the same as the store's higher-volume cousin, Journeys. That makes no sense, as it's impossible to make any money under that structure in a low volume store except for a total of 6 weeks during the year when volume increases. I made minimum wage the whole time I was there, never earning a penny more. The store runs on two managers and no one else has keys. You alternate 5 and 6 day work weeks every other week, and if the other person goes in vacation then you work open to close all week. You're by yourself most of the time, and even when you're not you don't get a real lunch or break. You are allowed to run out and grab food but then you have to come right back and eat in the back room. You are a slave to the store and you make less than a 16-year-old McDonald's cashier. You never hear from upper management, such as your DM, except when they complain about your numbers. They're MIA for the rest of the time.

Viewing 3562 - 3564 of 3,568 Reviews

Glassdoor has 3,620 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.