Journeys reviews

3.0

44% would recommend to a friend

(3,568 total reviews)
avatar

Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Nov 5, 2010

Journeys

Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, interaction with different demographics, laid back environment, quick promotion, diverse employees, opportunity to climb corporate later, young and stylish vibe.

Cons

Overworked, underpaid and under-appreciated towards the management from higher up.

3.0
Oct 11, 2010

The Wonderfully Terrible Journeys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of nice people, a bit of favoritism but not too much to the point of making a complaint. Pretty good working environment with a little fun every now and then when customers come in.

Cons

Very small working space so it gets crowded and a little noisy at times. Not good for people who can socialize but NOT be in a large crowd of people.

3.0
Jul 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Nice work environment, hardly any difficult customers, new music every month, great discount, cool co-workers.

Cons

The initial appeal wears off quickly when you realize how messed up the company actually is. The sales goals are horribly unrealistic, you could sell every pair of shoes in the store and still get written up if you didn't sell enough socks. SOCKS are a nightmare. Instead of firing you if you don't meet their ridiculous goals, they make you an "on-call" employee. They cut your hours to nothing. I surpassed many of my daily sales goals, made that store a ton of money, but because my socks to shoes ratio wasn't where it was supposed to be, I was cut to TEN hours a MONTH. On shipment days, you get stuck in the stock room shifting shoes around without any opportunities to be out on the sales floor and meet your goals, and you will still get into trouble and your hours will be cut the following week because of it. Also I constantly heard managers complaining about the number of hours they'd have to work. A Manager or Co-manager for Journey's only gets 1 day off per week, and works around 60 hours. One Co-manager I worked with was denied time off to get MARRIED. Basically, the company cares about 1 thing and 1 thing only. Sales. As for employees? They're treated more like numbers than actual people. As for promotions? I was hired as a potential co-management trainee, worked there over half a year, was denied even an interview with the DM for management because I didn't sell enough SOCKS. I've been in retail since high school. Meanwhile, people with literally NO sales experience were being hired from the get go in management b/c they'd gone to college. This-company-does-not-care-about-employees.

Viewing 3565 - 3567 of 3,568 Reviews

Glassdoor has 3,620 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.