Journeys reviews

3.0

44% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
May 19, 2014

Not for people with families

Recommend
CEO approval
Business Outlook

Pros

Great people to work with, very chill environment. Great opportunities to move up in the company. The company embraces your personal style and allows you to be yourself. The store feels like your family because of the amount of time you spend with them.

Cons

Work hours are insane. 45 plus hrs a week, with no overtime pay. Working 6 days a week, No weekends off, and No life outside of work, no family time what so ever, unless you're allowed to take a vacation. Its was great when I was 18, single, and no responsibilities.

2.0
May 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The Pros for working at Journeys will always be completely different from person to person. For me, I loved my job, I loved everything it entailed from face to face interactions with thousands of new faces everyday....to training employees I hired and watching them grow as employees and as individuals. I love the competitive environment---not just the competing that goes on between PTs, stores, districts, regions..but competing with every other company in the world, winning over customers and knowing Journeys (and my store) will become an instinct, if you will, that he/she will come to me before any other store for what he/she needs. That's a huge pro for me, creating relationships with all kinds of people because they enjoy my employees, my stores and my customer service.

Cons

I can give an endless amount of reasons why it says "Disappointed" at the top. I fully and completely understand the strict discipline, the attitude and aggressiveness an employee needs to have and every superior in the chain above them. What seems to be a company wide problem is just that tho, the very aggressive atmosphere is great in so many ways and is KEY for being successful in this type of business, but what is constantly overlooked company wide everyday is the tunnel vision it causes all of the upper management to have. I'm talking about the SM, the DM and RM. The constant need to feel like you need to be intimidating at all times to everyone gets out of control and causes DMs to overlook the real potential and the right employees that really are making a difference and will continue to grow in the company which will benefit all.

1.0
Jan 9, 2013

Over worked, under paid.

Recommend
CEO approval
Business Outlook

Pros

40% discount on everything. Laid back atmosphere.

Cons

Work far too much and don't get paid accordingly. During the busy seasons (christmas, back to school, summer) you're working 6 days a week with minimum 9 hour shifts, generally ten. If you live any distance from your family, you don't get to see then for thw holidays. I spent christmas alone because management doesn't get off except for the day of. The hours drain you and upper management doesn't care. They'll replace you before working with you to make your job better. The job just consumes your life and barely leaves room for a social life, due to long and irregular hours.

Viewing 37 - 39 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.