Journeys reviews

3.0

44% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Nov 28, 2025

Not many positives

Recommend
CEO approval
Business Outlook

Pros

Your commission rate goes up to 2%

Cons

you only get your commission if you made more than your hourly pay from the day

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Journeys Response
7mo
Thank you for sharing your feedback. If you like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.
1.0
Nov 25, 2025

Just Don't.

Recommend
CEO approval
Business Outlook

Pros

*Everyone can dress how they want. *Chill atmosphere. *Cool,... if you're like 16.

Cons

*Too much for little pay. They hold that 1 percent commission like it's a carrot. You sell 100 dollar shoes? You get a dollar for it. *SOPS. Oh my god, the obsession with them. Socks, shoe cleaners, and multiple shoes with one transaction. Meanwhile, you're lucky to get any customers, because their competitors (Ross, T.J Maxx, etc) sell these things for much cheaper. Majority of customers take a glance at a shoe, make a face, leave. I'm sureee it's because you didn't compliment them and ask them two unique questions. Oh, and the ridiculous way they want you to be on everyone's tail while they shop. And the competitive nature creates drama. You will literally argue with coworkers about them stealing your sale or vice versa. It literally creates a divide in the store. I've never seen so much drama, at a SHOE STORE.

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Journeys Response
7mo
Thank you for taking the time to share your review. We're sorry to hear about your experience and appreciate your feedback. If you would like to provide more details, please feel free to email us at journeyssocial@journeys.com.
5.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Liked the job and good commission

Cons

Managers are young and learning themselves

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Journeys Response
7mo
Thank you for sharing your review! We truly appreciate your feedback!
Viewing 64 - 66 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.