Journeys reviews

3.0

44% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty good! You get to connect with other folk that have the same vibe and goals, community is the shining star of this job.

Cons

If you're looking for the work/life balance, you won't find it here, if you're good at your job, they will use you and use you until you're too exhausted to continue, higher ups will remind you that you're replaceable, that you're just a number among many, they treat younger associates like they're nuisances even though they are the reason ANY journeys is making money nowadays. I've gone through several waves of full staff because store managers can't stop berating associates to tears and treating them like nothing, the absolute lack of humanity across management is DISGUSTING, I've had to console associates, have then sobbing in stock rooms because of how they're being spoken to, no job should make anyone feel like nothing, and journeys does. I mean this with my full chest, journeys is one step away from being a cult, you are yelled at to make the "perfect sale" every single time, even when it's nearing Christmas and all customers need something from you. Customers are creeped out when every salesperson is coming up to them, getting in their bubble while trying to make some fake conversation to make a sale. You are required to deny your humanity and personality to work here, and it's not worth it, I've been told I have to "drink the kool-aid" in order to truly enjoy this job, and I simply refuse to.

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Journeys Response
7mo
Thank you for taking the time to share your review. We're sorry to hear about your experience and appreciate your feedback. If you would like to provide more details, please feel free to email us at journeyssocial@journeys.com.
3.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Pretty lax environment, primarily cashier and sales

Cons

Wish there was better selection of products

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Journeys Response
7mo
Thank you for sharing this with us! We truly appreciate your feedback.
3.0
Nov 24, 2025

It's not bad...

Recommend
CEO approval
Business Outlook

Pros

Easy, laid back, not too bad

Cons

Pretty low pay, sometimes boring and draining

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Journeys Response
7mo
Thank you for sharing your review. We truly appreciate your feedback!
Viewing 67 - 69 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.