Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Oct 6, 2025

Run

Recommend
CEO approval
Business Outlook

Pros

discount was 40% which is high compared to other workplaces

Cons

minimum wage but extremely high sales goals and 1% commission, upper management does not care about part time employees, work/life balance discouraged; management oversteps in employees social lives (reading/sending texts that are completely un-work related, encouraging sexual employee relationships), expecting you to respond outside of work hours, guilt tripping, name calling and manipulation of all employees, mistreatment of all LGBT staff until they all left that location, retaliation against any full time/part time employee who had issues with store manager, etc. anything that a manager shouldn't be doing they do here. upper management was made aware of all of this and no changes were made

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Journeys Response
9mo
Thank you for sharing your feedback. If there’s anything you’d like to share or discuss further, please feel free to email journeyssocial@journeys.com.
2.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice work culture, learned a lot when it came to building sales/ relationships with customers. Discount was nice. Fairly easy. Coworkers were super nice. Great merchandise. Moving up the leadership ladder is fairly easy.

Cons

Managers were required to work 45 hour workweeks. Because we work on commission, we were required to work 40 “selling hours” so pre opening and post closing hours in their eyes weren’t work. If your store has a bad audit, the entire team gets fired, as in.. let’s say you have a team member that’s stealing and no one else is aware until after the audit… the company doesn’t care because apparently we should have all known that person was stealing so we are now fired. Even the new kid that has been here for two days is now fired and non rehireable. For some reason they find this method reasonable instead of just getting cameras for their stores and be fair to their employees. The commission. Is. Awful. Unless you work at a high volume store, you are barely getting by for a little over half of the year. I was personally getting 4% commission with a 2% store override and a base pay of $385. Given that can vary from store manager to store manager but at least in my district, it was pretty standard. They could care less about work life balance. They expect you to work every single weekend. If you ask for even just one weekend off you get push back. Holiday season is actually a nightmare. You get two lovely 6 day workweeks during thanksgiving and Christmas that are mandatory for all managers. Oh and this isn’t the only time of the year with 6 day workweeks, whenever there’s like a random holiday that falls on a Monday, management will be forced to work for 6 days straight. They don’t care about their employees. Point blank. You can be over performing and killing it in every aspect of your job but the second you stand up for yourself or ask to be compensated fairly, they will let you go without a second thought. I had my district manager look at me and say “you know journeys isn’t the place to go for pay”. Just keep that in mind.

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Journeys Response
9mo
Thank you for sharing your feedback. If there’s anything you’d like to share or discuss further, please feel free to email journeyssocial@journeys.com.
3.0
Oct 3, 2025

Low pay

Recommend
CEO approval
Business Outlook

Pros

flexible hours, fun place to work. Great for a part time for high school students.

Cons

Pay is barely above national minimum wage, and there’s not a lot of growth within the company.

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Journeys Response
9mo
Thanks for sharing your review! We truly appreciate your feedback!
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Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.