Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)
avatar

Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 29, 2014

Co-manager

Recommend
CEO approval
Business Outlook

Pros

Great people, nice atmosphere and awesome discount...otherwise that's it.

Cons

Very low base pay, .04 commission doesn't add up to much and the hours are ridiculous. 45-50+ a week, sometimes "stretch days" which means in the store all day.

1.0
Jun 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy going environment. Fun clientele. Enjoyable work, overall. Moved up fast, but more a result of high management turnover than on my quality of work/ time put into the company/ qualifications. Lots of opportunity for bonuses and excellent commission pay.

Cons

NO time off. Couldn't hire my own assistant manager, which lead to working open to close, EVERYDAY, for months. You get burned out fast and have a hard time working at the level upper management expects. Terrible management and company leadership. I was basically, thrown into a store and abandoned by my district/regional manager(s), thus non-existent training. I trained myself 99% of everything, and had to call other local store managers for help in the beginning. The only time they ever came to check in was because all the stores in our area had sent a petition to headquarters about the working conditions and impossible hours. I fell from a ladder that was not properly maintained, and badly injured my legs. I ended up getting several UTI's because I was working my store for 5+ hours all alone and couldn't leave the front unattended due to shrink problems with that particular location. That lead to NO bathroom breaks and I had to stop drinking water for half the day, so potential dehydration. Got my hands slapped by my regional manager because I had been stolen from by a customer previously while in the back to quickly place product behind the wall for less than a minute. So, I wasn't recognized for all the long hours and hard work I was putting into a store that was failing when I took it over. But I was quickly scolded for honest mistakes.

5.0
May 23, 2014

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Great pay for the work. Freedom to make sales in your own style.

Cons

Long hours. You have to work every holiday and weekends. Not for students.

Viewing 103 - 105 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.