Journeys reviews

*Too much for little pay. They hold that 1 percent commission like it's a carrot. You sell 100 dollar shoes? You get a dollar for it. *SOPS. Oh my god, the obsession with them. Socks, shoe cleaners, and multiple shoes with one transaction. Meanwhile, you're lucky to get any customers, because their competitors (Ross, T.J Maxx, etc) sell these things for much cheaper. Majority of customers take a glance at a shoe, make a face, leave. I'm sureee it's because you didn't compliment them and ask them two unique questions. Oh, and the ridiculous way they want you to be on everyone's tail while they shop. And the competitive nature creates drama. You will literally argue with coworkers about them stealing your sale or vice versa. It literally creates a divide in the store. I've never seen so much drama, at a SHOE STORE.

After 15 years with Journeys, I can confidently say this company operates more like a cult than a career. Managers are required to work at least 45 hours a week, often pulling 12-hour days with no weekends off. The pay structure is commission-based, and while it sounds appealing at first, most managers don’t realize they’re barely making minimum wage. When your paycheck says “make up to min,” that means you’re literally being paid the minimum. Journeys sells you on the dream of growth and a “family culture,” but in reality, it’s long hours, poor compensation, and unrealistic expectations. The big “yearly party” they hype up is just another example — you have to qualify to attend, they push alcohol all night, and then expect you up early the next morning for training sessions. It’s exhausting and unfair, especially to younger employees who are just trying to prove themselves.