5.0
Jan 10, 2019
Recommend
CEO approval
Business Outlook
Pros
Being proud of the company you work for! Having a mission that drives your motivation to help others, and their fur babies!
Cons
Streamlining our variety of programs used. (ie LightSpeed, NopComm, Sugar, DLA, Shipstation, Olark, Stripe, TSYS, etc.) This would allow the staff in customer service an opportunity to connect personally with each customer more thoroughly rather than spend time transitioning through programs to resolve customer related issues.