JustGiving reviews

3.4

55% would recommend to a friend

(70 total reviews)
avatar

Pascale Harvey

38% approve of CEO

56% positive business outlook

JustGiving has an employee rating of 3.4 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JustGiving employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

70 reviews
2.0
Jan 2, 2019

The decline of a once-great company under new owners

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Meaningful work, most evident at the annual events ceremony. Passionate colleagues who care, at least at ground-level. Interesting tech.

Cons

The disruptive start-up culture of innovation and autonomy has been replaced with a stuffy corporate mentality, favouring process and rules over development and flexibility. WFH and remote working are being severely limited and/or scrapped. Longevity is rewarded over ability so progression opportunities are severely restricted. The Blackbaud international management team cobbled together to run JG since the acquisition lack understanding of the market and consumer brand, so the proposition is no longer competitive or appealing. The competition (GoFundMe, Facebook Causes etc) offer a better product at a lesser cost. The people-before-profits mantra of the founders has been abandoned in the pursuit of shareholder returns - incidentally Blackbaud share value has dropped from $95 down to $60 in the last 12 months. Many departments (IT, marketing, CS) that report into the corporate overlords will undoubtedly be near-shored to Charleston and Texas in 2019. Expect the London office to be reduced in size dramatically in the coming months.

1.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good mix of people from various backgrounds. Decent pay and use of technologies

Cons

This is your classic case of managers having failed at being engineers, so they've moved into a vertical where they can at least 'look' as if they're doing something useful. It's your classic mates-with promotion structure and even selective managers will spend most of their time flirting with those engineers they consider the most attractive. There are plenty of far better companies in London especially if you're into .NET, don't add misery to your life by being tempted by an offer

1.0
Mar 5, 2019
Recommend
CEO approval
Business Outlook

Pros

The people and charities that raise money on the site are doing some really incredible and inspiring things. It feels good to be a small part of that, helping people.

Cons

Pretty much everything else. Lack of direction, terrible company culture, HR support non-existent, huge staff turnover, infighting, management who are completely ill-suited to their roles and are holding on for as long as they can get away with it, and morale that seems to be plummeting to new lows on a weekly basis make it hard to see how the company will bounce back. US-owners have little to no interest in the company's mission or culture, having bought at an inflated price with their main focus selling software solutions to charities in the UK. Work on innovative and exciting tech to help the charity world has been replaced with stale and mundane tasks, developers are voting with their feet as people have mentioned in other reviews. Most teams are in panic stations with unreasonable goals, and terribly under-resourced for what they are expected to deliver. The result is a really unpleasant blame-culture, that is far removed from what the company used to be like, when inevitably projects are not delivered on time or successfully and when results don't line up with projections. It's really sad what's happened with JustGiving, as prior to the takeover it was a really rewarding place to work. It wasn't without fault for sure, but I'd say it was an above-average tech company with an excellent pool of talented employees. Unfortunately, many of them left and those left behind have been let down badly by the new owners and the individuals they placed in charge in management.

Viewing 4 - 6 of 70 Reviews

Glassdoor has 73 JustGiving reviews submitted anonymously by JustGiving employees. Read employee reviews and ratings on Glassdoor to decide if JustGiving is right for you.