JustGiving reviews

3.4

55% would recommend to a friend

(70 total reviews)
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Pascale Harvey

38% approve of CEO

56% positive business outlook

JustGiving has an employee rating of 3.4 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JustGiving employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

70 reviews
1.0
Apr 16, 2017

bad employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The MT management team were fair and cared about their employees. They regularly updated the company about their plans and communication was good

Cons

Con) Unfortunately a manager who was taken on was racist and got rid of anyone that was a) non-white and b) a female.

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JustGiving Response
9y
JustGiving takes an allegation of this nature extremely seriously. If this were brought to our attention through the appropriate channels, investigated, and found to be true, the guilty party would be identified and dealt with swiftly and severely. JustGiving is an equal opportunities employer, free from prejudice, and we pride ourselves on being a safe workplace regardless of our staff's ethnicity, religious belief, sexual orientation or gender. JustGiving celebrates diversity and champions uniqueness, which is just one of the many factors that contribute to our strong female-male employee ratio. We offer enhanced maternity and paternity, because we recognise that providing for a family is often the motivating factor for our staff coming to work in the first place. We also offer flexible hours and working-from-home because we understand the importance of a healthy work-life balance.
3.0
Oct 31, 2016
Recommend
CEO approval
Business Outlook

Pros

A place where you can contribute to making good things happen in an environment where the single reason for the company existing is exactly that. The best working environment imaginable. Market related salaries. Solid technical architecture.

Cons

These are just my observations and opinions as a developer. They are totally subjective and my opinion only: There is a disconnect between senior management and what's going on on the ground. The company vision has become unambitious yet paradoxically senior management is persistently coming up with unrealistic growth projections (and growth requirements for new products), widening the gap between plans and reality to such an extent that plans became a de-motivational tool rather than inspiring employees to reach them (due to their unrealistic nature). Cost cutting and profit maximizing replaced the principle of doing what is right when it comes to decision making. Core company values and culture have vanished compared to two years ago with low moral and unmotivated employees abounding. JustGiving has lost the excitement of talented people coming together to make a difference. It has become a very corporate feeling environment and now feels just like working for an employer that could be in any sector (may as well be a financial service institution). Core talent pool is degrading and years of experience have, and are busy pouring out of the organisation at an unsustainable pace. Innovation and experimentation in products have given way to a culture of fear of trying. Limited budgets are stifling innovation to thrive. Product managers are not empowered to own and evolve products. Team structures are not cross functional and formed in an agile manner to address product needs. Rather, teams are being decided at a managerial level and seems to have formed to make management feel more secure rather than to address a need in an agile manner. Recruitment is failing to address a shortage in key areas like QA and front end development.

3.0
Aug 26, 2021

Poor senior management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of very talented and driven people "lower down" aka execs, or junior managers Room for testing and trying new ways of working A lot of very friendly, fun people that make it a comfortable environment

Cons

Poor senior management - some people who have been there for years and have progressed purely based on time working there rather than any actual skill or talent Lack of transparency No real effort from the company during lockdown - no budget for home equipment, and no effort to convert previous christmas parties/team away days into a remote setting No real room for progression, a lot of teams are overworked and with people fleeing the second offices opened back up again, teams are short-staffed and overstretched. Yet senior management still wants growth. No appreciation for staff lower down, credit given to senior managers the majority of the time despite doing no heavy lifting (this may be indicative of my direct manager) No training budget or encouragement for upskilling

Viewing 10 - 12 of 70 Reviews

Glassdoor has 73 JustGiving reviews submitted anonymously by JustGiving employees. Read employee reviews and ratings on Glassdoor to decide if JustGiving is right for you.